Sam Allen

Membership Manager

Mid Level
United Kingdom
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About me

10 years experience in hospitality sector. 7 years in Workspace and Community management. 5 years in Sales and Membership strategy. Recruitment, training and coaching of teams. Managing rota, finance and budgets across locations. Relationship building.


  • Sales
  • Marketing

People I’ve worked with

Companies I’ve worked with

  • Soho House & Co

    Soho House & Co

    • Non Creative Industries
  • Second Home

    Second Home

    • Social Enterprise
  • WeWork


    • Architecture
  • E


    Work history


    Assistant General Manager


    Oct 2019 - Jun 2020
    • London, United Kingdom
    • Full Time
    • - Training and supervising the Front Desk, Housekeeping and M.O.D managers while helping the General Manager facilitate all delegated projects and responsibilities. - Managing multiple aspects of inventory control, payroll budgets, daily bank deposits, shift coverage and general club maintenance. - Educating staff regarding company policies and procedures.


    Membership Manager

    Second Home

    May 2017 - Sep 2019
    • London, United Kingdom
    • Full Time
    • - Working alongside Directors to make sure the membership strategy meets the overall objectives of the business. - Leading the drive to fill the new London buildings: Holland Park, London Fields and Clerkenwell.  - Developing innovative and creative tactics and curating events to target and gain new members. 


    Associate Community Manager


    May 2016 - May 2017
    • 1 Fore St Ave, London EC2Y 9DT, UK
    • Full Time
    • - Ensuring that building is fully operational and processes are running smoothly. - Maintaining 100% occupancy of the building and achieving sales goals. - Planning all educational, professional and personal development events based on members’ needs.


    Reception Manager

    Soho House & Co

    May 2013 - May 2016
    • 1 Ebor St, London E1 6AW, UK
    • Full Time
    • - Responsible for recruiting and implementing all FOH operational procedures for the new site opening at Soho House Istanbul.  - Front of House support at VIP events for Soho House Group; Brit Awards After Party, NYE party and Soho House first intersection tech day at Shoreditch House. - Cultivating personal bonds with members; guaranteeing high levels of customer service



    Bachelor of Arts in Photography & Video

    De Montfort University

    Oct 2008 - Jul 2012
    • Gateway House, Leicester LE1 9BH, UK
    • 1st Class Degree