Sara Godinho

Personal Assistant, Copywriter, Public Relations

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  • LocationPortugal

Projects

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Skills

 

  • Advertising
  • Marketing PR
  • Writing
  • Copywriting
  • Editing
  • Creative
  • Problem Solving
  • Social Media Marketing
  • Relationship Management
  • Excel
  • Office
  • Photoshop
  • Word
  • Customer Service
  • Content and Media Writing

Work history

Currently

Looking for a job

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Feb 2016

2016

Personal Assistant & Copywriter

Campolide Parish Council

Mar 2015 - Jan 2016
  • Giving full support to the President •Created and Edited Multiple Contents developing acessible writing styles and preparing a diversity of documents; Wrote three articles for the institutional newspaper •Devised Solutions to Citizens Enquiries, mantaining external communication through email, facebook and telephone •Established Partnerships with institutions and local enterprises and handled services acquisition •Organized two events: 1) – The World’s Children’s Day 2015; 2) – Conference “Acessibility in Communication”, November 2015 ?Optimized problems resolution by improving the timely response and developing new procedures and action plans ?Negotiated lower prices in services acquision (about 20%)

2015

Public Relations

G Point

Sep 2013 - May 2015
  • ?Development of creative content writing to promote the events agenda ?Support in the organization and creation of ´theme nights ?Engagement of new clients and guest-list management ?Support in the external and internal communication management focused on customers and partners ?Customers satisfaction analysis by creating customers satisfaction surveys

2015

Customer Service Agent & Sales Representative

Investment Portuguese Bank, Mapfre Assistance, Portucalense, CCT

Mar 2009 - Mar 2015
  • While Studying for my degree (majority of the experiences) •Acquired Customers as a Sales Representative by selling original portuguese touristic products in english, spanish and portuguese and as a Customer Service Agent selling insurances and telecommunications services •Handled Customer Satisfaction and Requests by carrying out satisfaction surveys and recommending improving strategies to the managers •Provided informations and solutions to customers

2011

Census Officer

Portuguese National Statistical Institute

Feb 2011 - Apr 2011
  • Interviewing citizens about their family social situation and housing conditions Developed strategies to increase the participation

Education

2014

Communication and Culture Sciences

Faculty of Letters of the University of Lisbon

Aug 2009 - Jun 2014
  • Media/New Media, Linguistics, Culture Management, writing, English, Spanish, History, IT