Work history
Product ManagerThe Body Shop
London, United KingdomFull Time
Digital product and solution roadmap management focusing on ecommerce and CRM / loyalty technologies.
Initiative prioritization based on commercially driven business cases with a customer centric approach to product development.
Projects: gift cards, omnichannel
Frontend and Process ManagerYoox Net a Porter Group
- Bologna, ItalyFull Time
Business analyst in valentino.com Omnichannel project focusing on operations, frontend and site management.
Skilled change agent - mapping and defining E2E process changes, tool adoption and training of Business Teams for the introduction of IBM WebSphere Commerce platform. Projects:
Online store replatforming: Moncler (including iOS app), TheOunet (including localization in arabic and japanese) , Ferrari and Valentino.
MrPorter focusing on Personal Shoppers processes in Salesforce CRM.
Central figure between Tech and Business: support Product Owner in analyse business requirements and design business oriented systems; support Business to adapt and fully leverage the new technology framework.
Skills
- Product Owner
- Business Analysis
- Teamworking
- Training
- Proactive
- Decision-making
- Project Management
- Problem Solving