Work history
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Temporary Retail AssistantHMV Manchester
- Manchester, United KingdomPart Time
Ensured shelf displays were stocked and tidy
Assisted in maintaining cleanliness of the shop floor, displays and shelves.
Demonstrated enthusiasm and dedication to go the extra mile to
exceed customer expectations and elevate shopping experience.
Worked flexible hours to support operations during peak periods
outside normal responsibilities.
Received and processed product returns, ensuring items were clean,
undamaged, unopened and resell able.
Provided service with a smile and happy attitude, offering
courteous, helpful advice to best meet customer needs.
Greeted customers and offered assistance with selecting
merchandise, finding accessories and completing purchases.
Operated tills, processed sales, refunds, exchanges and click & collects.
Awarded for 9 exceptional customer service feedback reports, maintained a high % of till attachment target sales
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Retail AssistantCeX
- Blackburn, United KingdomPart Time
Assisted customers with product selection and sales,
recommending items to increase transaction value.
Recommended merchandise based on exact customer needs,
improving sales conversion rates.
Addressed customer enquiries and concerns, facilitating decision making
and minimising hesitation.'
Operated tills, processed sales, buy ins, refunds, exchanges, click & collect and drop offs.
Cash handling at the start and end of shifts
Maintained the cleanliness of products, shelves and the shop floor
Explained information about quality, value and style of products to
influence customer buying decisions.
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Skills
- Graphic Art
- Art Creation
- Design Patterns
- Crochet
- Colour Grading
- Colour Theory