I am a 24-year-old graduate from London. I graduated from Canterbury Christ Church University in 2016 with a 2.1 in Drama. I have years of experience in marketing, social media campaigning, production, backstage and retail.
Responsibilities: To maintain outstanding levels of customer service at all times, whilst providing general assistance and guidance to all customers. Using knowledge gained through staff training, provide accurate product information, helping customers to make an informed decision when making purchases from our sales points. Working to targets, maximise Front of House sales using effective techniques, such as up-selling. Ensuring that all security and cash-handling procedures are adhered to at all time. Maintaining the general cleanliness of the Front of House areas, including the bars and auditorium, to ensure that the high standards expected by our customers are met. Be proactive in serving the needs of the business, carrying out any duty or working in any sales area, as required by the management. Adhere to the rules and regulations to maintain compliance with licensing regulations. Attend training courses as required, to further self-development. Adhere to Health & Safety procedures to minimise the risk of injury and accidents.
Helping teacher plan lessons. Taking charge of Year 4 Drama Class. Running after-school clubs.
Cash Handling. Ushering. Customer Service.
Cashing Handling. Customer Service.
I was in charge of the day-to-day running of the social media accounts of several businesses, such as Norfolk Builders and Future Radio. Under this job title I was required to acquire potential clients through messages on Twitter, Facebook, Instagram and LinkedIn among others. I would also schedule messages using Excel and Dropbox, meaning I am very experienced in using both of these.
Customer Service. Cash Handling.
Teaching children aged 6-14 years old. Running 11+ workshops, which required me to plan and mark work.