Savannah Charles

Sales Associate

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  • LocationLondon, United Kingdom

Skills

 

  • Fashion
  • Retail
  • Blogging
  • Administration
  • Client Services
  • Customer Support
  • Data Entry
  • Creative
  • Problem Solving
  • Social Media
  • Blogging Skills
  • Windows Mac Office
  • Written and Verbal Communication
  • Written Communication Skills
  • Orgainised
  • Self Motivator
  • Visual Merchadnisig
  • Verbal Communication Skills

Work history

Currently

Sales Associate

Devialet, Harrods

Feb 2015
  • • Meet and exceed sales targets. • Carry out detailed and personal presentations to demonstrate the product. • Provide outstanding and bespoke customer service. • Generate and maintain an individual client database

2015

Specialist

Apple

Nov 2011 - Jan 2015
  • • Achieved consistent scores of 100% for customer feedback; excelling expectations. • Part responsible for managing a virtual queuing system; delegating tasks, inputting data, directing customers and maintaining structure as well as effective communication. • Remained composed during the most pressurised times. • Recommended to pioneer this front of house role and motivate others to do the same. • Passionate about presentation, therefore part of the visual merchandising team. • Ensured the stores' visual standards were flawless, replenished stock on the shop floor and volunteered on night shifts to prepare for product launch days. • Supported new staff on the shop floor. • Remained reliable and flexible by assisting other stores during moves and remodels.

2014

Fashion Intern & Sales Assisant

Prism London

May 2014 - Sep 2014
  • • Put myself forward to take over the brand’s blog and social media. • Assisted with office administration, press and creative research. • Responsible for opening up the store, offering exceptional customer service, stock replenishment, cashing up and sending end of day reports. • Regularly changed the store’s visual merchandising; through product and window displays

2014

Supervisor

Relate Charity Shop

May 2014 - Aug 2014
  • • Supervised staff on the shop floor; ensuring breaks were taken when needed. • Encouraged teamwork as well as the use of ones initiative. • Delegated workload equally and approriately • Creatively put together visually stimulating window displays. • Met sales targets to raise income for Relate.

2013

Professional Educational Consultant

Southwestern

May 2011 - Jul 2013
  • • Managed and operated my own sales business in California, USA. • Communicated directly with customers on a daily basis, built contacts and carried out numerous presentations. • Maintained the tracking of accounts, inventory, expenses and deliveries. • Motivated by results, so worked towards both personal and occupational goals that facilitated the overall experience. • Developed further customer service skills; building rapport and creating a buying atmosphere; with service minded intentions. • Embraced independence and developed problem-solving skills.

2013

Buyers’ Intern

JD Williams

Feb 2013 - Feb 2013
  • • Joined the JD Williams buying team; working with a variety of brands; assisting buyers and ensuring task were completed on time to the highest standard. • Carried out comparative shops, composed selection packs, arranged product samples, attended fittings and supported the garment technologist. • Assisted with preparation for different selection meetings as well as attended them. • Remained extremely versatile; interning along side both university hours and a part time job.

Education

2013

Fashion and Textile Retailing

University of Manchester

Aug 2010 - Jun 2013

    2010

    Photography, Fine Media Studies, Business Studies

    Richmond Upon Thames College

    Aug 2008 - May 2010
    • Photography, Fine Art, Media Studies, Business Studies