About me
I am currently looking for a creative job/internship.
I am an ambitious person who works hard and pays attention to detail. I am interested in multiple fields and am keen and ready to develop my career. I'm flexible, quick to pick up new skills and eager to learn from others. I also have lots of ideas and enthusiasm.
I have had work experience in many different environments including Office Administration, Customer Service/Store Assistance and Hospitality, giving me varied skills and the ability to work with many different types of people.
My most recent job as a receptionist for a 5* hotel has allowed me to develop my initiative, professionalism and organisation skills. My previous jobs have given me years of experience in using my initiative, dealing with various people and handling responsibilities in fast paced environments.
Work history
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ReceptionistBeaver Brook
- Leatherhead, United KingdomFull Time
Beaverbrook Hotel
This job has allowed me to develop my skills in the hospitality industry and learn how to be responsible for a variety of tasks: handling reservations, taking phone calls, greeting guests and accommodating them, billing, and solving any possible complaints. I believe I have gained more knowledge and further developed my skills from this experience which I can now apply to my next job role.
Responsibilities:
• Welcoming guests into the hotel with a friendly and professional manner.
• Completing the procedures when guests arrive and leave.
• Giving detailed tours of the hotel and informing guests about hotel facilities and services.
• Managing phone calls and correspondence (emails, letters, messages etc.)
• Having the ability to stay calm under pressure.
• Dealing with requests from guests like booking taxis, booking restaurants, storing valuable items etc.
• Managing telephone reservations for restaurants in the hotel.
• Using and inputting data on the hotel system (Resort Suite)
• Creating and updating existing spreadsheets.
• Preparing bills and taking payments.
• Supporting the day to day running of the reception area.
D
D
Office AdministratorDanetre School
- Epsom, United KingdomFull Time
Danetree Primary School
I enjoyed working as an Office Administrator/Receptionist for Danetree Primary School. I was a full time apprentice from January 2019 - August 2019 and gained the skills and knowledge which allowed me to thrive within an office environment and succeed within this job role. I was able to gain the trust and confidence from my colleagues and managers to handle phone calls and correspondence, assist visitors at the school and even manage the office by myself.
Responsibilities:
• Assisting parents at the school office.
• Managing phone calls and correspondence (emails, letters, messages etc.)
• Restocking equipment.
• Filing/paper management.
• Updating payment records.
• Using and inputting data on SIMS.
• Creating and updating existing spreadsheets.
• Supporting the day to day running of the office.
• Keeping school files and data up to date.
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Skills
- Office Administration
- Creative
- Assistant
- Social Media
- Music
- Piano
- Sport
Education
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A Level Music TechnologyHinchley Wood School
- Claygate Ln, Hinchley Wood, Esher KT10 0AQ, UK
Grade D
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A Level MusicHinchley Wood School
- Claygate Ln, Hinchley Wood, Esher KT10 0AQ, UK
Grade D
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Awards
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Gold Duke Of EdinburghDofE
I have been doing the DofE award scheme since I was 15 years old and have completed my Silver and Gold Duke of Edinburgh Award.A
A
Grade 5 PianoABRSM
I am a keen pianist and have been playing piano for 10 years now. I have performed in college concerts and assemblies a number of times. I can perform rock/metal/jazz covers of popular songs and arrange my own compositions. I enjoy composing and arranging my own pieces.