Work history
Learning & Development Coordinator
My team look aUer the senior leaders of the firm (MDs and partners). We are responsible for
Leadership Accelera7on Programmes, Growth Market Programmes, Lateral Hire Integra7on,
Execu7ve and Communica7ons coaching (both internal and external) as well as client events and
orienta7ons for new biennial promotes.
My role is to support the team in the areas above, which involves crea\ng and maintaining living
documents, building content for sessions, and managing office logis\cs like the budget for EMEA
and on-boarding new vendors we work with. I improved the current system on our ShareDrive to
help efficiency and then shared knowledge/best prac\ses with my ADP team as well; I have
recently collaborated with another coordinator to develop a tracking & repor\ng template for all
coordinators to use throughout the year aiding the year-end process in December.
I work with a huge network on a daily basis including external vendors, my counterparts in New
York and Hong Kong, internal staff across divisions and Con\nental Europe. From distribu\ng
emails across the firm, to crea\ng project plans and infopolls, Since joining the firm, I have
expanded my knowledge of an office environment and office soUware tenfold.
In-house Trainer, Brand Ambassador and Sales AssociateHarrods
-
I was promoted to In-House Trainer, I was responsible for crea\ng a new Learning and
Development programme and implemen\ng the training for all new Cast Members over 2 days
covering Brand-Awareness, Disney Franchise, Standards of Service, as well as an in-depth sec\on
on "Magic Touch" Disney's mystery shopping experience. This is an important stage in the
induc\on because it reinforces The Walt Disney Company as a leader in diversified interna\onal
family entertainment and media enterprise.
I became the Ambassador for the store, demonstra\ng a high level of guest service, as well as
leading by example for fellow Cast Members.
+ Show more
Skills
- Corporate
- Creative Event
- Social Event
- Training
- Coordination
- Event Execution
- Event Organisation
- Event Planning
- Training Development
- Learning Development
Education
Psychology
-
Bachelor of Arts, 2:1