Sean Koo

Sean Koo

Service DesignUnited Kingdom
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Matt Willey
Jamie Brunskill
Grant Smith
Sean Koo

Sean Koo

Service DesignUnited Kingdom
About me
I am a multidisciplinary designer with 2+ years of experiences and specialize in service/user experience/interior design. My strength is in workshop facilitation, research analyzation, and strong communication skill. In addition, with my strong international exposure and cultural diversity spanned over 5 countries, further capture the customer’s needs and motivation in a greater accuracy. With previous experience and background in interior design, I am able to create strong customer experiences not only limited to digital space but also able to unitize in physical space. Beside art and design, I have a strong passion in technology, psychology, cultural study, and culinary art which all influence in my design.
Work history
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    E
    Service DesignEngine Service Design
     - London, United KingdomFull Time
    ● Contributions at every phase of the design process; from customer research, facilitating workshops, concept development, service propositions, to service blueprinting. Project partner include; HS2, Bicester Village and Logitech. ● Owning the development of one of the projects from delivering improvements, storytelling, creating new framework to the new customer journey based on deep customer insights ● Worked with a diverse team including graphic designer, illustrator, business manager and operations manager for external and internal projects ● Presenting to clients, and facilitating and developing workshops and co-creation sessions
    B
    B
    Design CoordinatorBori BBQ Korean Restaurant
     - Houston, United StatesFreelance
    ● Acting as a mediator between architecture/interior teams and client and demonstrating effective decision-making ability based on research for end-customer experiences; Planning, designing, creating brand identity and budget management - $1millions USD project. ● Conducted in-depth human-centred research and enhancing sensory and user-friendly eating experiences. ● Liaising with Finance Director and Managing Director to ensure business and design objects are achieved.
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Skills
  • Marketing PR
  • Visual Arts
  • Art Direction
  • Design
  • Rendering
  • Illustrator
  • Indesign
  • Photoshop
  • Rhino
  • Cinama 4D
  • Html CSS Basic Knowledge
  • APP Builds
  • Invision
  • 3D Sketching
  • User Journeys
  • Service Design
  • User-centered Design
Education
    Royal College of Art logo
    Royal College of Art logo
    MA Service DesignRoyal College of Art
     - London, United Kingdom
    ● Final year project CookChat received opportunity to collaborate with members of Google as a Start-up ● Worked with partner such as;TFL,Samsung,ICAW,Cambridge MBA, Imperial College MBA and RCA fashion program.
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    C
    BA Interior Spacial DesignChelsea College of Art (UAL)
     - London, United Kingdom
    ● Achieved distinctions for final project and featured in publication at CityMetric
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Awards
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    T
    NASA TOP 30 FinalistThe National Aeronautics and Space Administration
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    D
    duke of Edinburgh BronzeDuke of Edinburgh
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