Work history
M
M
Service Support PersonnelMAC Cosmetics
London, United KingdomFull Time
● Directly assisting, engaging and serving customers in a friendly and welcoming manner, demonstrating outstanding product knowledge
● Promoting MAC products and upselling other services and products
● Process customer purchases through the till; cashing up at the end of the day
● Responsible for diary management and booking appointments for clients
● Managing makeup artists time, ensuring clients are seen in a timely fashion
● Helping to apply make-up to customers/helping to find right products for customers
● Work as part of a high performing team and continuously supported the team by utilising best performance tools
● Promote an environment of excellent customer service to create an unforgettable customer experience
● Assisting and organising in-store events and tailoring the product and space participation to fit new products
● Strive to deliver all individual and store KPI’s and other company objectives
● Develop and maintain excellent working relationships with superiors, peers, buyer’s merchandisers and other head office personnel
● Capturing customer information by utilising CRM systems effectively
Membership &Accreditation CoordinatorAdvance HE
- London, United KingdomFull Time
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Skills
- Customer Care
- Coordinating Teams
- Admin
- Time Management
- Organisation
- Detail Orientated
- Client Focused
Education
M
M
BA(Hons) Publishing, Media and Cultural StudiesMiddlesex University
- London, United Kingdom
C
C
A’levelsCity of Westminster College
- London, United Kingdom
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