Work history
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ReceptionistConfetti Institute of Creative Technologies
Nottingham, United KingdomFull Time
- Acting as the initial point of contact for a variety of stakeholders, staff and tenants.
- Dealing with queries promptly and efficiently from prospective and current students and parents in both online and offline forms of communication.
- Administrative tasks including; taking payments, processing incoming and outgoing post, and
reproduction services.
- Training of new staff, and the creation of training
materials.
- Using the student database Filemaker to both find and input data.
- Microsoft packages including Outlook and Excel.
- Assisting with the running of college and
degree-level Open Days at both weekends
and evenings.
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Business Support OfficerCity of Wolverhampton Council
- Wolverhampton, United KingdomFull Time
- Provided administrative support within a Local Authority legal team.
- Responsible for managing and booking meeting rooms and organising refreshments and travel.
- Assisted with the creation and maintenance of confidential court files, in respect of care proceedings on the case management system.
- Responsible for photocopying court files and legal documents.
- Liaised with both couriers and process servers for the delivery of said court files to various locations throughout the United Kingdom.
- Undertook incoming and outgoing postal duties.
- Answering and dealing with both internal and external queries over the phone and through email correspondence.
Skills
- Indesign
- Photoshop
- Admin Skills
- Marketing
- IT
- Microsoft Suite
- Research Projects
- Customer Service
Education
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Bachelor of Arts (BA) Nottingham Trent University
Nottingham, United Kingdom
Fashion Marketing and Branding.