Shnai Johnson

Shnai Johnson

Senior Product Manager | Head of E-commerce | Consultant |London, United Kingdom
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Shnai Johnson

Shnai Johnson

Senior Product Manager | Head of E-commerce | Consultant |London, United Kingdom
About me
Dual national British & American citizen (available for remote work in the UK, EU or US) Results-driven e-commerce and tech leader with 15 years’ experience in delivering innovative solutions and roadmaps for d2c and b2b brands, achieving double-digit business growth and establishing partnerships at all levels for collaborative success. Skilled in leading teams, developing app experiences, data-driven decision making, A/B testing and leveraging machine learning to personalise customer experiences for global brands in London and New York focusing on UK, US, EMEA and Asia markets.
Projects
  • My Profile Page
    My Profile PageMy Profile Page (built with HTML, CSS & JavaScript) https://shnaij.github.io/profile/
  • Dressd
    DressdLE WAGON, BALI Login email: shnai@gmail.com Login password: 123456 • Dressd is a digital wardrobe that allows users to upload items, organise, search, create, and save outfits based on personal preferences. It's like having a personal stylist in your pocket • MVP built in under 2 weeks for my final project at Le Wagon web development bootcamp • In a team of 4, we harnessed the power of collective problem-solving and collaborated using Ruby on Rails, Javascript, HTML, CSS, SQL, Figma and GitHub
Work history
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    Head of eCommerce (US, UK, Europe)HOUSE OF HACKNEY, LONDON
     - London, United KingdomFull Time
    • Developed and executed product strategies for b2b & d2c online business. +13% increase in annual revenue, +49% comp in US sales (54% of web sales) • Led product roadmap, user profiles, and user stories through in-depth business analysis, workshops with internal stakeholders and customer research • Worked closely with the engineering team to complete each release on spec, on budget, and on schedule • Led site content migration and redesign projects supporting the implementation of a new content management system which drove improved site speed -18% and delivered cost savings of £16k • Oversaw the integration of new server solution which improved tech stack and site performance • Managed and developed a team of 8. Recruited 4 team members and promoted 2 • Spearheaded process improvements to foster communication, improve productivity with a net gain of over 3 hours per week
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    Senior Manager, eCommerce Europe (UK, Europe)KATE SPADE, LONDON
     - London, United Kingdom
    • Managed the product life cycle from planning to tactical execution for the d2c business, +57% net revenue growth achieved • Developed OKRs, user stories, managed the backlog, created sprint plans and agile methodologies • Introduced A/B testing to the business. 50+ tests rolled out on Salesforce and Coveo using machine learning to personalise experiences based on customer segments at every touchpoint in their journey. +30% CVR achieved, +26% ADT • Led strategy and digital roadmap for full price and outlet business. +218% revenue comp for outlet • Created wireframes for recommended features • Presented data to senior executive teams to deliver weekly targets and share brand wins • Partnered with CRM and marketing to attract and convert new customers to the brand, +21% traffic • Built strong partnerships with third party vendors and engineers: Salesforce, Coveo, Bazaarvoice, Transperfect, Truefit, Tangiblee, 3PL to deliver site features, operations, logistics and performance • Managed a team of two, holistically supporting the team through empowerment and open feedback
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Skills
  • Corporation
  • Project Management
  • Strategic Planning
  • Consumer Behavior
  • Creative Thinking
  • Excel
  • Office
  • Powerpoint
  • Word
  • Ruby
Education
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    Web Development Coding BootcampLe Wagon
     - Indonesia
    • Attended Le Wagon Bali (Batch #1223) • 9-week full-time intensive coding bootcamp learning HTML, CSS, Bootstrap, JavaScript ES6, SQL, Figma, Git, GitHub, Scalingo and Ruby on Rails • Designed, implemented and shipped to production a Rentd fashion app and a Rails prototype of a Dressd fashion app www.dressd.app
    London College of Fashion, UAL logo
    London College of Fashion, UAL logo
    Fashion ManagementLondon College of Fashion, UAL
     - London, United Kingdom
    • Business degree in retail and fashion • Highlights of the programme included: Attending Premiere Vision, Fashion Buying & Merchandising, Business Finance, Marketing, Retail Operations, Fashion Design Studies, Human Resources and French • Speaker programmes included: Buyers, Company Directors and Stylists