This role as a Shop Lead at Kit and Ace has been the most diversified role I have had. As it is a start up company, I have been given many opportunities to develop a range of skills. The large majority of my role is assisting the Shop Director with daily shop operations. Ensuring sale targets are being met. Managing shop team of 14. Creating rotas and managing payroll. Assisting shop director in developing shop team, culture and business. Representing shop during Impact calls with Head Office. Subject is shop revenue, UPT, ATV, and all things related to driving business. Managing stock room and incoming stock orders. I also manage VM for Regent Street. I follow weekly directives from Head Office as well as using money mapping, and keeping an eye on trends and our competition for inspiration. I now run the On-boarding and training sessions for new staff for the U.K. I am part of a team creating authentic relationships with clientele to develop personal shopping within Regent Street.