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• Diary management, travel arrangements and special projects • Point of contact and correspondence • Managing social media accounts (Facebook, Instagram), assist in building and maintaining a website • Research and brainstorming special events • Coordinating & organising makeup courses
• Representing the Managing Director and the Head of Franchise Operations in their absence • Building & maintaining infrastructure for newly created Franchise department – internal and external communication, financial reporting, expenses management, market research • Implementing and managing franchise application process • New territories development – research, due diligence • Coordinating & managing all Franchise-related invoicing • Legal assistance – preparing summaries of agreements, liaising with lawyers on various franchise related legal issues • Email & diary management • Coordinating and organising UK/International travel, including visa’s, accommodation and itineraries • Coordinating internal/external meetings, setting up conference calls, preparing presentations & agendas for meetings, minute taking, following up on action points • Setting up & monitoring of social media accounts, issuing guidelines
• Providing support to the Owner and Senior Management Team at the restaurant • Diary management, phone calls, expenses • Coordinating meetings • Coordinating travel arrangements • Running personal errands (overlooking personal wine cellar, shopping, dining arrangements) • Managing social media accounts (Twitter, Instagram, restaurant’s blog) • Assisting in building a new website for the restaurant, managing content, general website maintenance • Managing reception department – monitoring, training, recruiting
• Ensuring the performance of the reception team complies with company standards at all times • Assisting the Management in new starter & ongoing staff training • Maximising booking potential, update and maintain the reservations system • Greeting and seating all guests, being fully familiar with regular and VIP guests • Producing weekly rotas for the reception department, ordering stationery