Data-driven storyteller with 3 years of experience in multi-channel marketing, content writing, and SEO Strategy. Proven track record of driving engagement and amplifying brand presence for diverse clientele, including startups and established brands. Strong academic background with two master's degrees in English Literature, Culture & Theory.
Work history
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Guest Relations ExecutiveTaj Hotels
London, United KingdomPart Time
Maintain an average Net Promoter Score of 90%, liaising with multiple teams to ensure seamless check-ins and check-outs for guests
Resolve guest queries in person and via telephone
Manage inter-departmental and external correspondence for my team.
Organise transportation and help with itinerary management in coordination with the Concierge team
Manage invoices for team expenses and guest stays
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Content WriterSelf Employed
- IndiaFreelance
Developed social media marketing and content strategy, leveraging SEO blogs, for consumer goods startups, CURRYiT and Born Good to build consumer awareness and increase engagement, garnering 150+ unique daily website visits.
Conducted in-depth interviews with SMB startup teams such as Thela Gaadi, Chapter & Ink, Dusk Attire, House of Sasha, Nestasia, Palette Bath et al, and penned their growth stories for Yourstory.com.
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Skills
- SEO Content
- Social Media Marketing
- Influencer Marketing
- Press Events
- Video Scriptwriting
- Ghostwriting
- Copywriting
- Canva
- Editing
- Research
Education
Masters of ArtKing's College London
- London, United Kingdom
Contemporary Literature, Culture & Theory.
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Masters of ArtDelhi University
- India
English Literature