About me
Recently graduated from university of sussex in BSc psychology with a 2.1. Looking for a job in the marketing, buying or merchandising sector.
Work history
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Waitress/adminSofalino
London, United KingdomFull Time
Working at my parents restaurant as a waitress, as well as analysing key company data:
● Managing risks through regular deep cleaning and hazard prevention.
● Ensuring a strong rapport with customers
● Communicating effectively over the phone in high pressure situations,relaying
orders and dealing with bookings.
● Proficient use of the till and card machine.
● Management of difficult customers, devloping resiliance and strong
interpersonal skills.
● Prepping food as a sous chef, as well as maintaining an organised and clean
kitchen.
● Often managing junior staff, by deligating out tasks into small jobs to ensure
efficiency.
● Creating innovative solutions to business problems.
● Organising the professional rota weekly as well as the filing of invoices.
● Promoting future events by email and handouts using customer data carefully
collected on our database.
● Engaging with customers on the business instagram account which I created.
● During lockdown, I have been uploading constantly on the Instagram page
and website, to keep customers updated with our takeaways, and to entice
customers to order by showing pictures of food dishes.
-Sorting out the eat out to help out scheme, working out the total amount HMRC owed us
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Bar ladyAmex stadium
- Brighton, United KingdomPart Time
Brighton Amex Football Stadium (September 2018- May 2019)
Working on a range of bar areas:
● Providing impressive customer service, achieving highest net sales out of the
team on several match days
● Cooperating with my team in high energy environments.
● Mentoring less experienced members to bring out the best collective
performan
+ Show more
Skills
- Punctual
- Organised
- Microsoft Office
- Book Keeping
- Cleaning
- Clear Communication
- Creative Approach
- Creative Advertising
- Marketing
Education
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U
BScUniversity of Sussex
- Brighton, United Kingdom
2.1