About me

Possessing a bachelor's degree in events I have worked with a wide range of companies in B2B and the third sector on various event formats including seminars, AGMs, conferences, award dinners, fashion shows, exhibitions and large expos. I also have over 11 years experience in customer facing roles, and have developed a passion for people and ensuring that whether you are a vendor or delegate that you experience excellent levels of customer service.

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Work history

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Covid Screening OfficerSister Pictures
Jan 2021London, United KingdomFull Time
Project Manager and PAThe Great Feast of London
Jun 2020 - Jul 2020London, United KingdomFreelance
Provided project management support in the delivery of their content ​for the 3-day festival programme which was a mix of live and pre-recorded content across the three streams - Set, communicate and maintain timelines​ and priorities to ensure deadlines were met. Flag issues and agree solutions - Liaise and communicate with our AV partner ​on the different requirements for I our VIPs and flag any issues - Coordinate , communicate and develop relationships​ with the departments involved and provide updates and agreed timelines and action points - Provide administrative support​ to the food vendor contracting team - On the day support ​of the broadcast streams. Flag any technical issues that have been reported - Provide on the day support for the management and organisation​ of the customer service inbox and provide customers with live updates on their orders - PA to co-founder Dominic Cools-Lartgue​ who is the founder of Street Feast, Great Feast and A Plate For London. This included diary and email management, general admin support and any ad hoc tasks

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Skills

• Problem Solving
• Proactive
• Project Management
• Project Planning
• Complex Projects
• Project Co-ordination
• Event Coordination
• Event Delivery
• Event Execution
• Event Logistics
• Event Management
• Event Communications
• Event Administration
• Event Admin
• Site Management
• Client Correspondence
• Client Facing
• Client Liaising
• Client Management
• Client Managing
• Client Meetings
• Client Presentation
• Client Briefing
• Time Management

Education

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Event Management BA (honsUniversity of Birmingham
Sep 2010 - Dec 2020Birmingham, United Kingdom