About me
I am a well-presented, approachable and dedicated professional with extensive experience acquired from a successful and rewarding career. I would describe myself as an extremely efficient, proactive individual and with a clear sense of priorities.
I am intuitive, responsive and have a keen eye for detail. I deliver my duties with great care, diligence and with confidentiality. I demonstrate excellent customer service, professional and stay solution focused. I take pride in the work I deliver and enjoy working with others. am able to establish good working relationships
I believe I show a great ability to manage multiple priorities and ensure that stakeholders are kept informed. I deliver all my duties with a flexible approach and are happy to help where the business requires
Work history
P
P
Personal Assistant to CEO and board of directorsPlaneSaver Credit Union
- Hayes, United KingdomPart Time
At PlaneSaver my role was to provide business administration support to the CEO, Chair and vice chair and 5 other board of directors. (such as diary management, arranging conferences, booking travel arrangements, meeting set up, etc) I was responsible for organising and attending monthly Board meetings and take accurately recorded minutes. I had to create and distribute Board packs for the Board and liaise with other members of the PSCU team for contribution to reports. I liaised with members who may have been referred to the CEO and provide a high level of service at all times. Ensuring that actions from meetings were documented and circulated in a timely manner. I had to act as the ‘gatekeeper’ for the CEO and ensuring that relevant matters are brought to the CEO’s attention in a timely manner. I actively supported the CEO with recruitment activity and conducted HR duties, collating and uploading documents to the brightHR system. I supported the business with general administration duties as and when required and maintained accurate records through established systems and procedures. I had to make recommendations for how policies and procedures could be improved and develop my own skills, knowledge and behaviors as well as keep up to date with regulatory standards and changes. I also provided support to other projects and activities.
B
B
Front office coordinatorBerkshire Hathaway Kay&Co
- Hyde Park St, Tyburnia, London W2, UKFull Time
My job at kay and co was to work closely with the Managing Director to help streamline office operations and address work overflow. Based front of house on reception. Conducting general clerical duties such as; answering the phone, photocopying, scanning, mailing, faxing, shredding and distributing post. Loading properties on internal database and keeping detailed record of property paperwork received to ensure compliance with current legislation. I had to meet seven advertising and marketing deadlines every month plus misc. advertising, such as designing and ordering property window cards and brochures. I was in charge of the administration for both sales and lettings properties. Ensure that the Company website is up to date. Dealt with any technical or maintenance issues around the office and within IT systems, Setting up new user profiles. Another one of my tasks was to make sure that all properties and applicants are appropriately and fully registered on the Company’s sales management software.
+ Show more
Skills
- Communication Skills
- Interpersonal Communication
- Customer Experience
- Customer Management
- Teamworking
- Team Coordination
- Microsoft
- Microsoft Excel
- Microsoft Office
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
- Microsite Design
- Contract Administration
- Client Contact
- Credit Control
- Contract Negotiation
- Compliance
- Budgeting Forecasting
- Admin
- Admin Officer
- Admin Support
- Admin Skills
- Administraion
- Administraion Accounts
- Administration Skills
- Administrative Support
- Assistant Admin
- Account Admin
- Content Admin
- Business Administrative
- Business Administration
- Administrative Assistance
- Administration Jobs
- Administration
- Administrator
- Website Administration
- Website Development
- Website Creation
- Website Management
- Creating Websites
- Website Content
- Personal Assistance
- Personal Shopping
- People Person
- English Speaking
- Client Retention
- Phone Sales
- Phone Skills
- Honest
- Independent
- Creative Mind
- Organisation
- Organised
- Organising Photoshoots
- Activity Organisation
- Event Organisation
- Shoot Organisation
- Management
- Business Management
- Calendar Management
Education
C
C
Diploma in Business Administration, MarketingCity and guilds
- London, United Kingdom
Prevent and British Values Exam
Intimidate Level Apprenticeship in Business Administration in the Business Skills sector City & Guilds Level 2 Diplomas in Business Administration (QCF) (Credit)
Level 1 Understanding working in a Customer Service Environment (3 Credits) Level 2 Understand Employer organizations (4 Credits)
Level 2 Principles of equality and diversity in the workplace (3 Credits) Level 2 Principles of Providing administrative services (4 credits)
Level 2 Principles of business document production and information management (3 Credits) Level 2 Produce business documents (3 Credits)
Level 2 Store and retrieve information (4 credits) Level 2 Provide reception services (3 Credits)
Level 2 Provide administrative support for meetings (4 Credits) Level 2 Communication in a business environment (3 Credits) Level 2 Bespoke Software
Level 2 Spreadsheet Software (4 Credits)
Level 2 Manage Personal performance and development (4 Credits) Level 2 Develop working relationships with Colleagues (3 Credits) Level 2 Using Email (3 Credits)
City & Guilds Functional Skills qualification in ICT at Level 1 & 2 Exam City & Guilds Functional Skills qualification in English at Level 2
City & Guilds Functional Skills qualification in Math’s at Level 2