Sophie Hedges
Available

Sophie Hedges

Guest Services Assistant Woking, United Kingdom
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Sophie Hedges
Available

Sophie Hedges

Guest Services Assistant Woking, United Kingdom
About me
Having worked extensively within Reception & Facilities administration department, I have developed wide range of skills to deal with the challenging situations that arise within the professional work place. With a strong work ethic, I am reliable and flexible in any role whilst always maintaining a professional approach to provide the required high level of service demanded by the client. Working confidently under pressure either on my own or closely within a team, I am always approachable, calm and positive within any situation. I have excellent administration skills and work confidently across the range of Microsoft office programs. I have also helped develop and implement a new helpdesk system within my current position, which has helped smooth the workflow between the different departments of the Facilities Team.
Work history
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    Guest Services AssistantPortico - BaxterStorey
    Chertsey, United KingdomFull Time
    • Use of Outlook – general enquiries • Presenting New Starters, Health & Safety Induction • Removing Leavers • Wide knowledge of Excel, Word & Power point • Booking Meeting Rooms on Condeco • Implementing & Running Facilities Helpdesk • Facilities Administration • Video Conference and Webex Training • Excel Training • Daily, Weekly & Monthly Reporting Excel • Office management support • Event & Diary management • Taxi Arrangements • Flight Arrangements • Facilities Administration
Skills
  • Facilities
  • Customer Support
  • Operations
  • Office Management
  • PA
  • Microsoft Office
  • Administration
  • Customer Service
  • Event Organisation
  • Communications