Sophie Manarin

Quality Performance Analyst

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  • LocationWatton at Stone, Hertford, United Kingdom

Skills

 

  • Film
  • TV
  • Writing
  • Acting
  • Directing
  • Excel
  • Office
  • Powerpoint
  • Word
  • Team Player
  • Story Boarding and Script Writing
  • Economics
  • Quick Learner
  • Quick Problem Solver
  • A Friendly Can-do Attitude

Work history

Currently

Quality Performance Analyst

Paddypower Betfair

Feb 2016
  • I was promoted to this role from being a Helpdesk agent for Betfair, and my role includes the monitoring (and assessment) of calls, live chat and email communications between agents and customers.

2016

Runner & Writer

Ghost Pictures

Jun 2015 - Jun 2016

2016

Helpdesk Agent

Betfair

Nov 2014 - Feb 2016

Education

2015

A-level

Thomas Alleyne Academy

Aug 2013 - Aug 2015
  • Media, Anthropology, Psychology, Sociology and EPQ Studies

2013

GCSE

North Hertfordshire College

Aug 2012 - Aug 2013
  • Media, Film, English, Science, Maths & Psychology .

2012

BTEC

North Hertfordshire College

Aug 2011 - Jun 2012
  • Retail

2011

BTEC

EYS Harlow

Jan 2010 - Mar 2011
  • Music Production