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Sophie McAndrew

Customer Service & Maker Representative


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  • LevelMid Level
  • LocationLondon, United Kingdom
  • AvailabilityLocked Pro Plan feature
  • ProfessionsCustomer Services Executive


  • Knit
  • Fashion Textiles
  • Crochet
  • Customer Experience
  • Customer Care
  • Customer Communication
  • E-commerce
  • Logisitcs
  • Operations
  • Administration

Work history


Customer Services Representative

Wool and the Gang

Feb 2016
  • Full Time
  • Customer Service via telephone & email. Knit & Crochet queries. Operations & Logistics at fast paced start up company in London. Analysing data and working on ways to improve.



BA(Hons) Fashion Studies

Arts University Bournemouth

Sep 2009 - Jul 2012
  • Fashion Studies Specialised in 3D design (making) and garment construction. Completed 3 capsule collections and one final collection, items showcased on the AUCB stand at Graduate Fashion Week 2012.