About me

After spending most of my life in the city of Turin, Italy, one day I took my few belongings and traveled to Lithuania, for a year-long volunteering project. I met Graphic Design then but I wasn't feeling confident in following its path. After 3 more years in advertising as customer support, I again left everything (but not everyone) and started traveling and volunteering in India and Sri Lanka. And again, Graphic Design was right behind the corner, but this time I took the chance! My first works are so far about posters, flyers, and brochures, looking forward to learning more, practicing more, and becoming a professional. Beyond what I already mentioned, logo and infographics design is most interesting for me.

QuestionsProjectsExperienceTeam

Work history

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Team LeadAdform
Jan 2017 - Dec 2017Vilnius, LithuaniaFull Time
Management of Customer Support team for Italian market (B2B), in every aspect of the employee lifecycle (hiring, onboarding, performance and salary review, career planning and management). Planning and executing of organizational changes for CS department. Delivering internal and external training. Business trips for client meetings and operational agreements.
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Digital Campaign ExecutiveAdform
Sep 2014 - Dec 2016Vilnius, LithuaniaFull Time
Traffic of campaigns, troubleshooting and ticket management were my main responsibilities. As an extra mile, I took care of internal communication between Devs and CS and ensured high-quality training for both newbies and clients. I had the chance to visit clients during business trips to discuss best strategies for users reach and tracking.

Skills

• Adobe Photoshop
• Adobe Illustrator
• 2D 3D
• Wordpress
• Customer Experience
• Team Leadership
• B2B Communications
• Clear Communication
• Presenting
• Project Management

Education

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BS, Civil EngineeringPolitecnico di Torino
Sep 2007 - Oct 2012Turin, Italy
During my studies, I discovered my passion for drawing with AutoCAD, 2D and 3D. While all taken courses developed my logic mind and understanding, during my last year I decided to conduct an experimental thesis that brought me close to the manipulation of building material and statistical analysis.