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Find out the customer's needs, recommend, select and help locate the right merchandise, describe a product's features and benefits, make suggestions and encourage purchase products, provide information about warranties, gift-wrap merchandise, maintain sales records, place special orders, organize and process merchandise exchanges.
Receive phone calls, give information about our products and services, report the suggestions and complaints from our clients. Responsible for ensuring technical operations developed on the field, following industry best practices with regard to the installation, operation and repair of networks and services Brasil Telecom.