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Work history

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Senior User Experience Designer / Lead ConsultantAviva
May 2016London, United KingdomFull Time
Aviva is one of the largest insurance and long term finance company in the UK. Through our Digital Innovation Garages worldwide we’re helping people make better financial decisions through customer centered design. I have lead the design on a variety of high profile digital products across Aviva's ecosystem, collaborating closely with cross-discipline teams, mentoring junior designers and facilitating communication with senior stakeholders. I'm currently leading the research and design across our conversational UX projects.
Lead User Experience InstructorMobile UX London
Feb 2018 - Mar 2019London, United KingdomFreelance
I am the lead instructor and author of a 6-week course on user experience design for voice, produced by UX Academy in collaboration with Amazon. Throughout the course I manage a team of 3 instructors to teach and mentor user experience design professionals who want to get expertise in the field of voice and conversational UX.

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Skills

• UX Design
• User Research
• Strategy
• Digital Design
• UI Design
• Strategic Planning
• Project Management
• Web Design

Education

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BFA DesignNortheastern University
Aug 2019 - Jan 2014Boston, United States
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UX Research and StrategyJared Spool
Mar 2019 - Mar 2019London, United Kingdom

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Awards

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Best Information Experience Award FinalistUXUK Awards
The Aviva Pension skill I designed for Amazon Alexa was shortlisted for the Best Information Experience Award at the UK User Experience Awards 2018.
VR BrusselsMicrosoft
Best Company of the Show Part of the team who won in the VR hackathon organised by the Microsoft Innovation Center in Brussels.