Work history
I
I
Visitor Service AssistantImperial War Museum
London, United KingdomFull Time
Contributed to boosting communication status amongst staff and customers using established protocols
Interacted positively with contractors and client staff to deliver a professional service
Undertaken extensive unlock/lock down procedures
Produced comprehensive reports for incidents and occurrences
E
E
Graduate Management Training ProgrammeEnterprise Rent-a-Car
- London, United KingdomFull Time
Prioritised workload and multitasked to meet targets within sales & marketing, customer service and finance
Coached and motivated fellow management trainees within the sales department, leading to a 40% increase in sales
Collaborated with corporate accounts to improve the professional relationship and increase business prospects
Worked directly with branch management to organise how the branch will increase our fleet
Ensured my team followed new legislation and customers complied with health and safety regulation
Delivered exceptional face to face and over the phone customer service
Skills
- Commincation
- Business Development
- Client Services
- Sales
- Marketing
- Direct Sales
- Project Management
Education
L
L
Social PsychologyLoughborough University
- Loughborough, United Kingdom