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Work history

Graduate Planner
Jul 2016Leeds, United KingdomFull Time
Sales AssistantSelfridges
Jun 2014 - Jul 2016Full Time
My role is working for Kurt Geiger concession within Selfridges. My main focus is to provide customers with an exceptional retail experience and contribute to the stores performance. Complying with both the Selfridges and Kurt Geiger customer service approach I have to identify and apply appropriate techniques to optimise sales. Additionally, I introduce clienteling by building a client book and developing relationships with customers. Having excellent product knowledge across all the brands and maintaining high standards both front and back of house.

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Skills

• Fashion
• Advertising
• Events
• Marketing PR
• CRM
• Design
• Excel
• Illustrator
• Indesign
• Office
• Photoshop
• Powerpoint
• Word
• Cms
• Media
• Online Media
• Account Handling
• Nielsen
• TGI
• Double Click
• Offline Marketing
• Media Planning
• Client Handling

Education

Fashion Communication and Promotion
Sep 2011 - Jul 2015
BA Honours (2:1)