About me
I'm inspired to pursue a career within a project based environment that allows me to network with stakeholders first hand and help fulfill their output requirements, which can help their organisation both short and long term, this is something I became passionate about and I haven't looked back on since taking my first steps in becoming Prince2 qualified.
I'm a massive communicator and take pride in my interpersonal skills, I enjoy collaborating and work well within a team and individually to ensure a pleasant, comfortable and friendly working atmosphere where our achievements can be realized.
All my roles have been goal and customer focused, with familiarity working in a project based environment. Working in these types of settings has both taught me the importance of listening, patience when dealing with queries, thinking actively and analytically in fast paced environments and ensuring issues are resolved effectively and to the given time frames. I like to ensure my clientele walks away from our interactions, whether it be long term or short, with their requirements resolved and a positive experience.
One thing I really love is the multicultural atmosphere and clientele. Daily I find myself learning new cultural beliefs, customs and principles. I enjoy travelling and learning these new principles excites my travelers enthusiasm.
I thrive in continuously excelling in my career, growth is my driving factor and I'm always excited about a new challenge, but most of all I love meeting and building bonds with new people
Work history
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Event CoordinatorLondon borough of Hounslow
- London, United KingdomFull Time
• Ensuring successful events by aiding in setting up & delivery of activities
• Providing information to the teachers prior to classes regarding the children’s disability/s & medical concerns.
• Continual communication with parents to feedback their child’s development
• Helped raise efficiency of data control by updating all assigned student’s records (i.e., documentation, progress report, behaviour plan, etc.)
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Community BankerBarclays Bank London
- London, United KingdomFull Time
• Increased customer satisfaction by 9% due to expertly advising on the products & services suitable for customer’s short/long term requirements.
• Handling Complaints & escalating (if necessary)
• Processed International and CHAPS transfers for customers
• Formed new banking relationships by opening customer accounts/ introducing customers to new services (Online/Mobile Banking)
• Helped with smooth transacting by efficiently preparing ATM cash & customer change orders.
• Received regional branch recognition award for my sales 4% target increases.
• Maintained balancing record with 90% rate of accuracy.
• Explained any telephony inquiries on banking products including checking, savings, loans and lines of credit
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Skills
- IT
- Project Management
- Agile Development
- Client Services
- Presenting
- Software Testing
- Communicating Ideas
- Prioritisation
- Demonstrates Initiative
- Microsoft Project