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Susan Augustyniak

Marketing Officer

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About me

Experienced Social Media Manager, Researcher and Data Analyst that has worked for large global companies in different sectors. Confident managing large data sets and researching supplementary information. Good communication skills, experienced at implementing and managing social media strategies and liaising with large companies and clients.


  • Advertising
  • Digital Media
  • Marketing PR
  • Exhibition
  • Brand Management
  • Direct Marketing
  • Email Marketing
  • Internet Marketing
  • Marketing Strategy
  • Social Media Marketing
  • Environment
  • Excel
  • Office
  • Powerpoint
  • Word

Work history


Social Media Executive

Blue Inc

Nov 2015 - Dec 2015
  • One of the U.Ks fastest growing retailers in the young fashion market with 240 stores and an online store. I was hired temporarily to maintain the social media accounts, work on establishing a strategy, fill and execute a content diary and mentor the new Social Media Executive. Achievements • Increase in engagement across social media platforms. Key Duties • Created and executed social media strategy across social media channels. • Dealt with customer service issues on social media. • Mentored new employee.


Social Media Manager

Charles Farris

Aug 2015 - Nov 2015
  • (redundancy due to company restructure): Charles Farris Ltd - Social Media and Assistant to the Retail Director Established in 1845 Charles Farris has been making candles using traditional techniques ever since and have been awarded the Royal Warrant for their services. As well as Charles Farris I also worked on the launch of the Rathbornes brand; established in Ireland in 1488. Achievements • Klout scores on Charles Farris and Rathbornes brands have increased over 50% • Increase of Instagram followers by 40% across both brands • Increase in Twitter followers by 300% on Rathbornes Key Duties • Managed social media accounts on Rathbornes and Charles Farris • Wrote blog posts and content for Rathbornes and Charles Farris websites and mailing lists. • Assisted the Retail Director.


Marketing & Admin Officer

Creative Pioneers London

Apr 2013 - Sep 2015
  • Based in South East London Creative Process is an Apprenticeship recruitment and training provider focussing on Apprenticeships in Creative Digital Media, PR and Marketing. Achievements ? 700% increase of traffic on the website and social media platforms. ? Increase of applications for Apprenticeships provided by Creative Process. ? Proposed and initiated a company Tumblr page. ? Successfully oversaw recruitment of an Apprentice for the National Theatre; Marketed the job role, liaised with the National Theatre about candidates and organised interviews for candidates. Key duties ? Managed website and social media output: Tumblr, Facebook, Twitter and Linkedin. ? Managed social media team and ensure they reached targets, set by me based on analytic output. ? Wrote content for social media posts and the website.



Manchester United Football Club

Mar 2012 - Dec 2012
  • This role was based in Manchester United’s Commercial Office in London working to maintain Manchester United as a large Global brand. Achievements A number of my projects are now a sponsor of Manchester United. Personally praised by the Global Head of Sales for my work. Key Duties Researching companies using internet searches. Contacting companies worldwide; Asia, Africa, Middle East, Europe, North and South America. Contacting worldwide Media agencies; Newspapers, TV etc to update media contacts. Managing teams of up to four people. Liaising with Sales and Operations teams.



Natural History Museum London

Jan 2012 - Mar 2012
  • Assistant Curator Mammal Section - General Curatorial duties including; digitisation of records, re labelling of specimens, re housing of specimens, pest control management and handling enquiries. Assistant Curator Mollusc Section - Re-arranged, re-labelled and databased specimens according to the latest taxonomic research.


Small Mammal Databaser

Natural History Museum London

Apr 2011 - Dec 2011
  • Part of the Ellerman project to re-house the rodent collections at the Natural History Museum. Achievements Databased 3000 voles in 3 days Was trusted to register and label new type specimens Key Duties Re-arranged, relabelled and databased specimens according to the latest taxonomic research. Organised specimens in new cabinets according to species and geography.


Data Entry Assistant

Natural History Museum London

Nov 2010 - Jul 2011
  • Based in the Palaeontology Department looking at data points in large Mammoth databases. Achievements Hand picked to be part of the project Successfully resolved several data points which had been mis-analysed for over 30 years. Analysed and resolved anomalous data points using internet research and library materials. Contacted international research laboratories for further information on data.



Natural History Museum London

Jul 2010 - Apr 2011
  • Assistant Curator Mammal Section Achievements Hand picked to analyse historic and delicate skulls for pest control. Was asked to choose specimens to be put out into display collections. Prepared Laos specimens to be put into collections. Was part of the team organising and packing up Zoo stores for relocation. General Curatorial duties including; digitisation of records, re labelling of specimens, re housing of specimens, pest control management and handling enquiries.



Advanced Methods in Taxonomy and Biodiveristy

Imperial College of Science, Technology and Medicine

Aug 2009 - Sep 2010
  • Working with the Natural History Museum to train the Taxonomists of the future. The structure of the course looked into all methods of evolution and methods scientists use to classify and discover new species, also a little bit of dinosaur hunting. My Dissertation looked into the extinction of the Mammoth and the dietary needs of herbivores.



University of Manchester

Aug 2006 - Jun 2009
  • This 3 year course looked into animal behaviour, habitat, physiology and evolution. In my first year I spent 2 weeks in South Africa studying the habitats of Golden Orb Web Spiders and in my second year I spent 3 weeks in Belize studying coral reef diversity and the physiology of Morelet's Tree Frog. My dissertation looked at how UV light affects development.


A Level’s

Runshaw College

Aug 2004 - Jun 2006
  • A Level results Geography - A General Studies - B Biology - C Psychology - C



St Michael’s C.E High School

Aug 1999 - Jun 2004
  • GCSE's Science Double Award - AA Geography - A German - A R.E - A English Literature - A I'T - B Maths - B Drama - C English Language - C Statistics - C



Equality and Diversity

  • Short course on how to ensure that there is equality and diversity in the workplace.


Health and Safety in the Workplace

  • Run by the Red Cross I was awarded; Health and Safety in the Workplace