About me

Experienced Head of Relationship Management with a demonstrated history of working in both the private and charitable sectors. With extensive experience of operational management, leadership and development and stakeholder management, using intelligence gained to influence future strategy and growth. Most recently working within a not for profit awarding organisation in the education sector ensuring the product offering fits client requirements, and suggesting bespoke options if required and ensuring appropriate service level agreements are set to maintain customer expectations. During my time with NEBOSH I have gained an insight into the importance of adult learning and the opportunities things brings to individuals.

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Work history

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Head of Relationship ManagementNEBOSH
Sep 2013Leicester, United KingdomFull Time
Experienced Head of Relationship Management with a demonstrated history of working in both the private and charitable sectors. With extensive experience of operational management, leadership and development and stakeholder management, using intelligence gained to influence future strategy and growth. Most recently working within a not for profit awarding organisation in the education sector ensuring the product offering fits client requirements, and suggesting bespoke options if required and ensuring appropriate service level agreements are set to maintain customer expectations. During my time with NEBOSH I have gained an insight into the importance of adult learning and the opportunities things brings to individuals.

Skills

• Business Development
• Marketing
• Client Services
• Strategic Planning
• Strategy
• Marketing Strategy
• Brand Management
• Department Leadership

Education

Professional Certificate in ManagementThe Open University
Jun 2008Walton Hall, Kents Hill, Milton Keynes MK7 6AA, UK
Level 6 QCF