About me

I’m an energetic, driven professional with experience in Brand, Communications, Events, Social Media and Project Coordination. I pride myself on being open-minded, having an inquisitive nature and always looking for ways to do things differently. Having spent three years working abroad and travelling, I’m able to adapt to new environments and people naturally and love exploring ways of bringing people together through meaningful connections. I regularly attend creative events to build my network and keep an eye on ever-evolving trends in the market. Making a positive impact is what motivates me to want to work in storytelling and finding new ways to market an idea is something I’m really excited by. Passionate and thrive in dynamic roles that require creative thinking, organization and proactivity.

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Work history

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Brand and Communications AssistantBlack Sheep Coffee
Mar 2022Southwark, London, United KingdomFull Time
Supported rapid growth plans ensuring brand compliance across the entire estate and franchise partners. Responsible for all internal and external communications, collaborating across the business to capture brand tone Sole brand guardian; evolved and kept brand guidelines and brand facts shared across the business and with external partners up to date Devised templates and implemented processes to ensure communications were standardised and consistent, both internally and externally Delivered creative assets and guidance on usage across estate and franchise partners Curated internal weekly newsletter, creating and aligning content with a changing business Liaised and managed working relationships with third party contributors to guarantee brand projects were completed correctly and within a timely manner Verified brand tone was interpreted consistently on website, eCRM and digital channels Ownership over all customer feedback across various platforms including Zendesk and Yext
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Project Management Coordinator1account ID
Jan 2021 - Mar 2022London, United KingdomFull Time
Key responsibilities included developing content for marketing across social media channels and external communications, managing internal events and coordinating business events and shows across the UK and internationally Joined a young, fast-paced company during a significant growth period working under tight deadlines and quick turnaround projects Created briefs and managed timelines for projects, ensuring all team members understood their responsibilities and managed client expectations Delivered feedback and agreed action plans for the team as well as managing expectations with clients Involved in budget planning, stakeholder engagement, effective resourcing and managing production costs Implemented and maintained HR processes and office systems, supported the team and Chief Executive carrying out various administrative duties and arranged staff onboarding

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Skills

• Indesign
• Customer Service
• Customer Care
• Creating
• Newsletter Content
• Newsletter Design
• Branding Design
• Copywriting
• Social Media
• Editing

Education

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Psychology BScUniversity of Roehampton
Aug 2007 - May 2010London, United Kingdom