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Currently working towards my Level 3 Digital Marketing Diploma and working at one of the UK's most respected contemporary arts and entertainment venues, I have gained extensive knowledge and skills in developing, engaging and maintaining customers online. I would describe myself as self-motivated, organised and capable of working under pressure with a creative and enthusiastic attitude. My passion towards work and achieving my best drives me to see things through to completion at the best standard I can achieve. I have taken on responsibility within the marketing team to manage online channels such as Facebook and Twitter, online listings, creating e-mail marketing campaigns using DotMailer and Spektrix, working with internal and external contacts to plan and schedule marketing activities within a particular budget and time frame, direct mail-outs, updating website content and assisting with print production. I am a regular user of Microsoft Word, Powerpoint, Excel and Adobe Photoshop with some knowledge of Adobe InDesign and BrightSign. I have also attended various B2B & B2C events and fairs.
I assist the Communications Team in seeking, developing and engaging new audiences for Live programs via existing and new channels such as Facebook, Twitter, and Instagram. I use analytics to manage what we are doing well and what needs improving, writing copy for events and uploading onto the venue website, using online listings and contact bloggers/groups who would be interested in writing about the events for us, e-mail marketing campaigns, direct mail outs, project management and regular use of Microsoft Excel, Word and Adobe Photoshop.
Customer service, serving on tills, helping customers at the fitting rooms, tagging new items of clothing, manage replen of clothing, delivery, stock take, shop watch radio, sale records and money mapping
Serving on tills, tagging new items of clothing, helping customers at the changing rooms, sorting sale stock and managing delivery stock take
Back-checking to see if customers have received certain leaflets/promotions by post
I was the editor of the school magazine as well as being a school and travel prefect Activities and Societies: Editor of the school magazine