Hi, I am a dynamic Product and Innovation Leader skilled in developing and maintaining data-driven product strategies and roadmaps. I manage the entire product lifecycle, from ideation to launch, facilitate and run design workshops, and use metrics and anecdotal analysis to guide product prioritisation decisions from early adopters to large volumes of users. With a keen eye for detail, I specialise in working with executives, product owners, engineers, data scientists, machine learning engineers, and designers to bring B2B and B2C digital products to market adding value to >1 million customers.
I have over 15 years of experience in successful product development across multiple industries. My expertise in facilitating agile and waterfall processes while working with diverse stakeholders has led to successful product launches.
For me, a culture of innovation is paramount. I believe that it is critical to empower employees and coworker leads to maintain a healthy balance of productivity while instilling a sense of achievement. I mentor and coach teams to feed their desire to learn and grow while delivering and advising on multiple product strategies in collaboration with account, regulatory, and marketing teams. This approach makes me a valuable asset for leadership teams, enabling them to focus on shaping their commercial business goals while ensuring a successful product launch.
I am committed to constant growth and self-improvement and enjoy sharing my experiences and knowledge to uplift those around me. Outside of work, I am an avid traveller and photographer, and enjoy creating workshops to facilitate design thinking at meetups. I also enjoy scuba diving to explore the world's oceans and my favourite sea life, sharks. I thrive on thinking on the go and enjoy taking on challenges that require a high degree of attention to detail. I find that focusing on the small things flexes my creative muscles and allows me to deliver results quickly.
Please reach out if you are interested in working together or would like to get to know me more!
Projects
- Sony Computer Entertainment EuropeSony Computer Entertainment Europe are one of the world's largest games retailers. As part of an ongoing process to improve the usability testing of its genre of games, I was asked to lead the design of a Biometrics application - which would replace documenting on paper - to aid UX Researchers with validating user insights more effectively during BETA games testing.
- Dell IncThe ICT Service hired me to gather the user insights of teachers, students and parents. The insights were intended for a new intranet website being developed by Dell Inc. for 365 UK BSF schools and families. The main goal of the Intranet - which would integrate with several MIS systems - was to enable schools to communicate with families online for the first time.
- Pearson Higher EducationPearson global higher education hired me to improve the online community experience of its MyLabsandMastering users across USA and EMA, due to a decline in usage of its online community website. This included the redesign of a complex community portal replicated every time a new MyLabandMastering product was released by the digital product team.
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Work history
User Experience Designer
Currently engaged in content strategy and search engine interface design, including user research, information architecture, and UI design while collaborating with developers.
Successfully collaborating with CMS 3rd party companies to ensure UI design meets technical feasibility.
User Experience Analyst
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Led a small team conceptualising and designing a Biometrics application for games usability testing.
Successfully developed an MVP from user-centred design processes, including user research, process mapping, and UI design and collaboration with games designers and UX researchers.
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Skills
- Film
- Mobile
- Excel
- Illustrator
- Indesign
- Office
- Photoshop
- Powerpoint
- Word
- UX Design
- Keynote
Education
CPD Mobile Business, Design and Technology
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The Mobile Academy offers a collaborative learning environment to get an overall grounding in business, design and how to work with mobile technology. Participants are encouraged to work on a project (alone, or teaming up with others) as they progress through the diverse programme of talks, workshops, demonstrations and clinics.
Sessions are delivered by industry professionals who will share the sort of knowledge and insights that you cannot read from a text book. A Certificate of Continuing Professional Development will be awarded to those who complete the course with a minimum 80% attendance.
User Experience Design
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The aim of this course to equip you with the behavioural theory, design practice and technology know-how that is necessary for a career as interaction designer, usability engineer, user researcher, or head of user experience. It focuses upon the analysis, design, prototyping and evaluation of multimedia, multi-modal, and multi-platform user interfaces that are easy to use and support a great user experience.
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