Projects
- Next Door pitch teaserA short teaser trailer to serve as proof of concept and part of the pitch for a web series in development. Initial concept to finished trailer in 3 weeks, with all aspects except acting performed by me alone, including writing, shooting, editing, sfx makeup, sound, and visual effects.
Work history
E-Commerce SOP Programme ManagerTikTok
London, United KingdomFull Time
Developing and implementing moderation policies for a large-scale e-commerce platform, ensuring regulatory compliance, enhancing user experience, and mitigating risk.
Evaluating the effectiveness of moderation policies through rigorous data analysis, developing insights and recommendations to improve policy outcomes and achieve business goals.
Overseeing the cascading and training of moderation policies to well over a hundred content moderators and support staff across multiple geographies, leveraging coaching techniques and best practices to ensure consistency and quality.
Conducting regular assessments of staff knowledge, skills, and performance, identifying opportunities for improvement and developing targeted training programs to enhance productivity, reduce errors, and optimize efficiency.
Music Library ModeratorTikTok
London, United KingdomFull Time
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Skills
- Storytelling
- Programme Management
- Project Management
- Content Management
- Brand Management
- Cross-disciplinary Collaboration
- Problem Solving
Education
MA ScreenwritingThe London Film School
- London, United Kingdom
B
B
BA(Hons) Creative WritingBrunel University
- London, United Kingdom
First Class Honours