Work history
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Foreign Exchange Sales ConsulantChangegroup
- Horley, Gatwick RH6 0NP, UKFull Time
• Built and deepened productive relationships with prospective and competitive customers to drive sustained growth.
• Boosted financial service sales by using cross-selling techniques.
• Gathered customer information and maintained in CRM database.
• Improved sales by managing sales lifecycle from lead generation through negotiations and closings.
• Completed daily trades on foreign currencies, increasing profits 5% within my branch.
• keeping track of high-risk customers and reporting the authorities to any suspicious activity
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Customer Assistant/Team LeaderVue Cinema
- Croydon, United KingdomPart Time
• Worked with customer service to handle escalated customer issues.
• Used advanced features of Microsoft Office to complete all necessary reports for senior management review.
• Developed process improvements and offered actionable solutions to correct recurring issues.
• Managed team workload to reach targets for specific tasks.
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Education
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T
Film and Television ProductionThe University of Hertfordshire
- Hatfield, United Kingdom