Work history
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Answering Phones for clearing hotlineQueen Mary, University of London
- London, United KingdomFreelance
• Professional phone etiquette: Professional, friendly and attentive when answering calls at all times, making sure I assist the students on the other side of the line as best I can.
• Team-work: Working with the rest of the team in answering calls, assisting others on how to operate the lines and learning from each other when unfamiliar circumstances arise.
• Reliability: Making sure the relevant information was entered into the system correctly at all times.
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Customer Assistant/Stockroom ManagerAarz London LTD
- London, United KingdomFreelance
• Customer Service: at a shoe shop in East London, gained many compliments from customers for my helping and friendly attitude.
• Reliability: Handled cash at the till within 3 months on starting this job.
• Team-work: Helped my colleagues at the shop by organising stockroom so customers could be dealt with efficiently.
• Relation-building: Gained and strengthen my interpersonal skills through interacting with a diverse range of people.
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Skills
- Administrative Skills
- Phone Skills
- Teamworking
- Reliable
- Management
- Being Friendly
- Client Relations
- Customer Service
- Academic Writing
- Leadership
Education
BSc Mathematical ScienceQueen Mary University of London
- London, United Kingdom
Undergraduate student at Queen Mary University of London, studying Mathematical Science. I am an individual with varied experience in different roles and responsibilities which is described in my previous roles.