About me

Inspiring team leader, change driver and process optimiser. Decisive achiever passionate about supply chain ops & customer care, highly experienced within the luxury goods business.

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Work history

Strategy ManagerYoox Net a Porter Group
Sep 2019London, United KingdomFull Time
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Global Customer Services ManagerAlfred Dunhill
May 2017 - Aug 2019London, United KingdomFull Time

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Skills

• Customer Service
• Operations
• Logistics
• Account Management
• Business Administration
• Database Management
• Order Management
• Strategic Planning
• Project Management
• Commercial Strategy

Education

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Master's degree in Journalism and Communication of FashionEidos Interactive
Sep 2011 - May 2012Rome, Italy
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BA in Politics and Foreign AffairsUniversità degli Studi di Roma La Sapienza
Sep 2004 - Jan 2010Rome, Italy
BA Honours degree POLITICS AND FOREIGN AFFAIRS110/110 cum laude