Work history
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Business Development GermanyABSENTUS
Bremen, GermanyFreelance
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Store ManagerAloha Poké
- Bremen, GermanyFull Time
DAILY OPERATIONS I CUSTOMER EXPERIENCE DESIGN I SOCIAL MEDIA I HR
As a store manager, I was responsible for daily operations, customer experience design, and social media. Furthermore, I was in charge of internal HR processes and the onboarding of new staff. In our team we all thrived on new ways of creating an exceptional customer experience, therefore we were all keen on improving our service daily and looking for innovation within our concept and beyond.
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Skills
- Design Thinking
- Innovation Strategy
- Problem Solving
- Project Design
- Workplace Design
- Experience Design
Education
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K
Experience Design by KAOSPILOTKaospilot
- Bremen, Germany
Designing for meaning & learning through action
Creating transformational experiences online & offline
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B
Master in Imagineering, M.B.A, Master of Business Innovation from the Experience PerspectiveBUAS Breda
- Breda, Netherlands
BUSINESS & SOCIAL INNOVATION I COMPLEXITY THEORY I DESIGN THINKING I APPRECIATIVE INQUIRY
During the Imagineering expedition, techniques and theories have been studied and practiced to facilitate a transformation of enterprise logic. A focus was set on complexity theory, social constructionism, design thinking, appreciative inquiry, business as well as social innovation, culture, leadership, and strategic creativity. The expedition was finalized through a master project, applying the studied topics to the economy.
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