Work history
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Sales ManagerMontpeliers Ltd
Edinburgh, United KingdomFull Time
Sales Manager Opal Lounge & Lulu
• Face of the business (Opal Lounge/ Lulu) for all booking enquiries (emails and phone calls)
• Making sure customers are receiving efficient and high levels of service.
• Increase brand awareness
• Establish contact with new and former clients and grow customer database.
• Develop marketing and sales strategies to promote the venue and generate incremental sales.
• Increase awareness of the venue private hire and corporate events using contracts and networking in order to gain market share from competitors.
• Increase social media reach, generate feedback, reviews, likes and follows via our official pages.
• Manage and respond responsibly to all customers enquiries, complaints and feedback.
• Responsible for all front of house staff and PR team (of Opal lounge)
- recruiting
- offering training-
- setting targets and appropriate marketing selling techniques to increase sales on the door and street
• Promote and enhance customer journey from start to end (customer journey)
• Lost property management (collect, record and deliver)
CLUB NIGHTS OVERLOOKING: (Both venues)
@JUJU MONDAYS
@MILK TUESDAYS
@DIRTYSEXY
@CREMESODA
@BUDDHA FRIDAYS
@OPAL SATURDAYS
@LULU SATURDAYS
@TIPSY SUNDAYS
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Event CoordinatorEssential Edinburgh
Edinburgh, United KingdomFreelance
Initially started as Front of House staff for the first three events with the company, booking appointments for clients, checking tickets and more but also assisting with the decor and operations before the start of each event.
Eventually was recruited as a Freelance Events Coordinator assisting the company and helping them approach, build and strengthen relationships with leading retail brands participating in the events.
-Recruited , trained and managed Front of House Staff for most of the company's events
-Organising and running Bloggers Event Launches, providing media material through the continuous research of present/future trends around the fashion, film and music industry and building on these relationships for future collaboration with the company
-Selected, organised and planned the music programme covering the Life and Style Event '16 Music marquee
-Arranged the complete package of hotel, travel and pick up of youtube celeb Jamie Genevieve together with weekend scheduled arrangements.
-Identifying and building strong relationships with brands and managers for future involvement in company events ; setting up meetings and delivering proposals for any upcoming events.
-Assisting with preparation of media releases.
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Skills
- Active Listening
- Team Leadership
- Staff Training
- Event Planning
- Public Relations
- Social Media Management
- Running
- Music Management
- Festival Management
- Stage Management