Work history
Service Design & ResearcherFJORD
- London, United KingdomFreelance
Lead the UX research in a digital transformation project of the worlds leading Home Improvement organisation. Working in an agile team, conducting user interviews, research synthesis and analysis, utilising research methodologies, service design and innovation
Sep 2016 - Jun 2017
Conducted 70+ user interviews testing products,ideas and concepts
M
M
User Experience ArchitectMonitise Create
- London, United KingdomFull Time
Discovery and Concept development: Through design workshops, client and user interviews, user research, brainstorming and blue sky thinking.
Design and production: Through information architecture mapping and content strategy, user flows, wireframes, technical specifications and rapid prototyping.
Testing and Creative direction: Working with development and QA teams, while guiding Visual Design production and delivery.
Skills
- User Experience
- User Interaction
- User Interviews
- Agile
- Content Strategy
- Prototyping
- User Research
- User Researcher
- User Interface
- Innovation Workshops
Education
B
B
MA Design and Branding StrategyBrunel University
- Uxbridge, United Kingdom
Modules consisted of: Strategic Design Management, Branding Strategy, Creative Enterprise, Design Research, Design Branding/Innovation Futures, Design Dissertation
Master thesis titled under: The Connected Fan - Enhance in-stadium experience through design strategy and the Internet of Things.