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Work history

E-Commerce AdministratorSotheby’s
Apr 2019 - Oct 2019London, United KingdomFull Time
Assisted project managers on the E-commerce team during the full life cycle of online sales from preparation and promotion through to post sales, ensuring that online auctions are processed in an accurate, efficient, and timely manner. Worked closely with internal departments, including shipping, compliance, and post-sale, to meet deadlines and ensure the smooth running of online auctions. Managed inbound valuations and tracked all consigned property from initial valuation estimates to after sale processes. Tracked pacing data for ongoing auctions and manage quarterly and yearly data points.
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Customer Service and Bids AdministratorBonhams 1793 Ltd.
Jul 2017 - Apr 2019London, United KingdomFull Time
Support the smooth running of the Customer Services and Bids Departments. Service client queries, conduct pre and post sale administration, entering and taking bids for each sale, and process internet bids and web related queries (of a non-technical nature). As a sales liaison, ensure all clients’ registration documents are up-to-date and accurate, assist with processing after sales as well as clerking duties during the auction. Cashiering and reception duties also conducted when needed, involving cash handling, payment recording, balancing sales, processing invoices, and assisting with offsite sales in the UK and abroad. • Work closely with specialist departments leading up to and following sales • Maintain up-to-date client registrations for auction and follow up where necessary • Verify accuracy of clerking results on three platforms, including audio recording, in-house software, and hard copy • Organise and assign telephone bidding and ensure bids are accurate and current • Collate auction statistics and data from auctions worldwide on a monthly and quarterly basis

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Education

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BAUniversity of Redlands
Aug 2008 - May 2012Redlands, CA, USA
BA in History of Art Activities and Societies: University Choir Independent on-campus A Capella group ● IES Abroad study term London UK, Spring 2011 ● Four term work-study job at campus cafe ● “Bram Stoker’s Dracula and the role of costume design in character development”