Passionate and detail-oriented project and transformation leader with 8 years of experience and a multi-industry background in the hospitality, e-commerce, media and fintech scenes. Great ability to build and leverage constructive relationships, combined with outstanding organisational skills to lead marketing and cross-functional initiatives, process improvements and change strategies to support scalability and growth of the business. A consultative, analytical and dynamic problem-solver who faces into challenges and creates solutions appropriate for multiple stakeholders, bringing global teams together to achieve objectives.
Work history
Director of Marketing Operations & TransformationPaysafe Group
- London, United KingdomFull Time
Promoted to make marketing more effective and efficient, I conducted an audit to establish baselines and build a holistic view of the department’s health and performance, then hosted workshops to discuss optimisation opportunities and agree on the most vital ones with key stakeholders. Developed transformation project plans and laid the groundwork for saving £4m through streamlining processes, reducing time-to-market, consolidating tools and suppliers, as well as enabling marketing teams to deliver consistent campaigns and more experiments.
Brand & Creative Project ManagerPaysafe Group
- London, United KingdomFull Time
Managing operations of the in-house creative studio, I was contracted to optimise processes and transform workflows for scalability in tandem. Supporting 4 business units with ongoing project prioritisation, I oversaw daily traffic of creative requests and also managed larger-scale marketing projects from concept to completion. Responsible for resource allocation with a team of 20, I identified risks, created contingency plans and resolved conflict, whilst being in charge of agency and supplier relations, budgeting, forecasting and reporting.
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Skills
- Project Management
- Problem Solving
- Strategic Planning
- Building Relationships
- Process Improvement
- Reporting Analytics
- Adobe Creative Suite
- Localisation
- Team Leadership
- Client Relations
- Change Management
- Marketing Communications
- New Technologies
- Marketing Campaigns
- Budgeting Forecasting
- Conflict Resolution
Education
G
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Bachelor of Business Administration (BBA) in Hospitality ManagementGlion Institute of Higher Education
- Switzerland
Honours with Distinction