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A creative and detail-oriented project and communications professional with a multi-industry background in the hospitality, e-commerce and tech scenes. Proven expertise in campaign management and content development for multiple brands, as well as process optimisation, coupled with outstanding analytical and problem-solving capabilities. A collaborative and social person who can work across various teams with ease – a born organiser with great EQ skills plus the ability to influence and build relationships at any level.Locked Pro Plan feature
Spacebar Media dreams, develops and markets really awesome games for its customers - part of the Stride Gaming Group, a market leader in the online gaming space.
Universal Avenue accelerates the growth of innovative digital solutions through an on-demand direct salesforce. Responsibilities: • Copywriting, proofreading and managing content for over 30 brands across multiple platforms • Improving processes around and maintaining a friction-free content request and delivery service • Managing projects from end to end, overseeing tasks of in-house and outsourced delivery teams • Budget tracking and reporting, managing and mitigating risks, leading problem resolution • Acting as a link between Brands, Sales and Dev. teams and collaborating on various projects • Coordinating events, social media campaigns, localisation projects and new digital initiatives • Maintaining an up-to-date brand and product knowledge as our partnerships keep evolving
Responsibilities: • Testing and onboarding of new brands and products • Developing best practices for our Brand Ambassadors (BA) • Managing and assuring the quality of incoming sales, helping manage brand relationships • Training and mentoring of junior QA Specialists, managing partner and third-party accounts • Ensuring clear communications between BAs and the back-office, maintaining client databases • Defining and optimising processes, creating and overseeing management and sales reports • Hands-on experience with Adobe Creative Suite, HTML5, CSS3 and content management tools • Shopify specialist: e-commerce account management with digital marketing consultation
HotStats provides a unique profitability benchmarking service that enables monthly comparison of hotel performance. Responsibilities: • Researching key markets, competitors and opportunities for our product range development • Onboarding new hotels, implementing sales and account strategies to nurture loyalty • Integrating quality-control best practices into CRM databases to improve processes • Managing a portfolio of enterprise accounts, working on client data and offering support to users • Being responsible for our PR and delivery of our marketing message through all chosen outlets • Copywriting monthly content marketing articles for the UK, Europe and MENA markets • Working on various client-facing and internal projects, gathering customer and market insights • Maintaining an up-to-date industry knowledge and representing the firm as an international expert in hospitality
Honours with Distinction