Wendy Oparah
Available

Wendy Oparah

Compliance & Quality Assurance ManagerLondon, United Kingdom
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Connections
Darrel Kennedy
Isabel Wyles
Elton gilbert
Wendy Oparah
Available

Wendy Oparah

Compliance & Quality Assurance ManagerLondon, United Kingdom
Projects
  • KEV PREMIER
    KEV PREMIERFENCES STUDIO are proud to present the premiere of our new sci-fi thriller: KEV, followed a Q&A with the director. FENCES STUDIO: SCREENING NIGHT #2 Join us for an exhilarating cinematic evening for the premiere of our new short film KEV. The event will unfold at the contemporary Close Up Cinema at 97 Sclater Street, London, E1 6HR on the 28th October 2023. Grab your popcorn and prepare to be immersed in a captivating blend of sci-fi, horror, comedy and tragedy. Whether you're a devoted cinep
  • The CIC
    The CICIf you're interested please message me or DM on my instagram at oparahwendy
  • The view CIC
    The view CICPlease read below and if you are interested please send me a message or DM me on my instagram oparahwendy. Thank you
Work history
    J
    J
    Compliance & Quality Assurance ManagerJs care agency
    London, United KingdomFull Time
    Proactively understand, detail, and communicate all new developments and applicable changes in relation to the care sector and CQC and proactively keep the Franchisees informed on best practice to achieving an ‘Outstanding’ rating with CQC. Lead the design, implementation, and management of the Quality Improvement agenda ensuring feedback and lessons learnt from quality audits, staff feedback, complaints, incidents, and compliments are used to make improvements, and provide assurance that actions are implemented in a timely manner. Develops, reviews, and recommend policies and practices to comply with government regulations pertaining to privacy, safety, records management, and related areas; revises existing policies to ensure compliance with all applicable laws. Organizes, conducts, and directs quality assurance audits of various programs in accordance with standards and protocols; prepares or directs the preparation of audit reports and plans for corrective action; coordinates external audits and reviews. To monitor operations activity with a view to ensure compliance with the standards required by current legislation and to notify stakeholders of relevant changes.
    1
    1
    Senior Compliance Officer18WEEKSUPPORT
     - London, United KingdomFull Time
    Ensuring the improvement of quality and value of the service which includes ownership of the On-boarding and Compliance Excel Tracker, as well as providing weekly update reports. Accountable for managing the pre-employment checking process for all new starters, which includes, references, occupational health clearance, DBS disclosure, right to work information, visa applications, professional registration details, risk assessments and any other requirement as stipulated by 18 Week Support. . Providing expert advice and exceptional customer service on all compliance related queries to candidates, hiring managers, staff and external parties. First point of contact for existing and new candidates and manage our candidates interview process. Responsible for weekly reports to the Manager regarding process improvements and implementing new systems in order to streamline services. Review KPI reports and appraisals for consultants and non-consultants to ensure they align with 18 Week Support policies and procedures .
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Skills
  • Staff Management
  • Staff Coordination
  • Strategic Communications
  • Strategic Analysis
  • Compliance
  • Quality Assurance
  • Analaysis
  • Problem Solving
Education
    Coventry University Online logo
    Coventry University Online logo
    Bachelor of Arts (BA) Coventry University Online
     - Coventry, United Kingdom
    Law and Practice- 2:1 Modules Included: Employment law, Contract, Crime and Client Care Research