About me
Experienced Head of Events with a demonstrated history of working in the hospitality industry. Skilled in Catering, Sales, Hospitality Industry, Weddings, and Event Management.
Strong operations professional with a strong attention to detail.
Work history
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Head of Event OperationsThe Curtain Hotel & Members Club
- London, United KingdomFull Time
Conceptualized and spearheaded the events strategy increasing the variety of services provided.
Mentored the events operations team to ensure they generated/ exceeded the income/profit targets through a customer focused approach, whilst at the same time carefully managing costs and identifying efficiencies that creates a profitable and sustainable operation. Collaborate with programming team to develop a high-quality content programme which meet the existing and future needs of our members.
Event Operations ManagerAce Hotel London
- London, United KingdomFull Time
Orchestrated the strategic direction of event operations department service standards from concept to delivery.
Led a team of 20 staff, delivering over 30 events per week.
Collaborated with the events sales team to find improved ways of working that create efficiencies, improve the customer experience and reduce administration time.
Delivered over 400 high-end private, corporate & community events per year.
Skills
- Event Catering
- Event Admin
- Event Coordination
- Event Execution
- Event Management
- Event Marketing
- Project Management
- Budget Management
- Social Engagement
- Social Media
Education
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Travel and TourismWilliams College
- London, United Kingdom