Passionate about music from an early age, I soon discovered my passion for live events through technical theatre aged twelve. I have gained vast industry experience through organising all aspects of music festivals and subsequently put my engineering and project management skills to work thorugh managing transformation projects for a larger business portfolio. I’m an optimistic, detail-oriented individual and specialise in empowering the music industry through technology, in an agile mannner. I am a Certified Scrum Product Owner (CSPO).
Scoping, direction and delivery of a greenfield software project to tie together business operations across a new portfolio of festivals. Scope included: supplier relations management (SRM), staff contracting, accreditation management, on-site services management, artist logistics and resource scheduling. • Optimising the project to provide portfolio-wide business analytics, while catering for bespoke needs of individual events. • Procuring and instructing third-party developers including statement of work. • Matching specification and delivery of project to business needs and operational KPI’s, creating materials including user stories and workflows. • Gathering user and stakeholder feedback, frequently revising and iterating specification to ensure successful buy-in. • Ownership of project budget and timelines, always remaining on a tight schedule due to the nature of impending festival delivery dates. • Inputting to key operational decisions for the festivals, enabling systemisation of existing processes and supporting post-transition business change. • Coaching, developing and training key staff, freelancers and suppliers across all business departments; including on-site support. • Feedback to directors/project board on buy-in, impediments and lessons learned. • Utilisation of system data to outline a new multi-point tendering system. • Enabling and enhancing GDPR, counter-terrorism and other compliance initiatives across the portfolio. • Successful roll-out to all events, creating several points of return on investment, such as 30% wastage reduction on staff catering.
Responsibilities • Primarily responsible for all areas of planning and delivery. • Coordinating 300+ student volunteers who drive the creative direction of the festival. • All artist bookings, logistics and production procurement and briefing for fifteen stages across the event. • Budget management. • Scheduling and chairing of operations meetings. ensuring that key milestones were developed and deadlines adhered to. • Briefing and assisting the marketing and communications team in all areas of content, design and targeting including full development of the festival’s website myself. • Primary contact for all areas of the event on the night including training and leading the artist liaison team. Achievements • Shortlisted for Best Use of New Technology at UK Festival Awards for implementation of festival management software. • Record ticket sales.
Outbounding to new and existing clients to generate leads. Orchestrating and executing deals on behalf of lead agent. Maintain strategies through Customer Relations Management software.
Electrical and Electronic Engineering (MEng) Hons, 2:1
A-levels: Mathematics (A), Physics (A), Chemistry (A); Deputy Head of House