Ya Chuan Chang

ACCOUNT SUPERVISOR

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  • LocationUnited Kingdom

About me

 

My name is Ya Chuan, Chang. You could call me Crystal, I am from Taiwan on Tier 5 visa. I have over 4 years experience in the advertising company, and I believe the knowledge and skills built up during this time. In my last working experience as an Account Supervisor at McCann Erickson Worldwide, I had been responsible for liaising between the customers, leading team and managing projects. Even I was dealing with 3 projects at the same time, I was proud that I seldom made mistakes and always kept my workload far ahead. I also successfully promoted the customers’ products which were portrait complimentary gifts were sent out 600,000 in 3 months, that helped the brand awareness increase. After working as an account service in the fast-paced advertising industry for 4 years, I’d sharpened my communication skills, multi-tasking ability, and the aptitude for customer service. More importantly, I consider I have a wide range of customer services, due to my former experience of customers industries included: Telecom, Beauty, Foods & Living, Bank, Channel, and etc. So I can make contact with customers from all walks of life easily, to provide the best service that meets customers' needs. I believe that I am a strong candidate for Marketing Assistant position because of my relevant agency account experience, can-do attitude and my incomparable passion to marketing.

Skills

 

  • Advertising
  • Marketing PR
  • Excel
  • Illustrator
  • Office
  • Photoshop
  • Powerpoint
  • Word

Work history

Currently

Floor Staff

Cocoro Japanese Cuisine

Jul 2015
  • • Assisted guests in making menu choices. • Recorded customer orders and repeated them back in a clear, understandable manner. • Delivered exceptional service by greeting and serving customers in a timely, friendly manner. • Regularly checked on guests to ensure satisfaction with each food course and beverages. • Cleaned and maintained the beverage area, equipment. • Made sure there was the plenty of the stock for the front shop and reported back to manager.

2015

Mccann Erickson Worldwide Taipei & Taiwan

Mccann Erickson Worldwide Taipei, Taiwan

Mar 2013 - May 2015
  • • Liaise between the client and other advertising agencies to coordinate advertising campaigns • Managed administrative and campaign work and ensured that it is completed on time and within the budget • Successfully handled advertising campaign to the clients’ expectation • Worked with senior account director to discuss about the media, creative and research staff

2013

Senior Account Executive

Publicis Groupe

Mar 2012 - Mar 2013
  • ? Collaborated with cross-department co-workers and vendors and developed under-budget solutions ? Worked with team members to discuss about the integrated marketing plans ? Organized, and scheduled media press release for endorsements and product launches ? Achieved all sales targets including value, volume, profitability ? Handled the charge of managing budgets, campaign costs and invoicing clients ? Updated and analyzed competitors’ activities to the clients weekly ? Responsible for writing clients report

Education

2007

International Business

Tamkang University

Aug 2003 - May 2007