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- Managing technical and marketing aspects of VOGA.com, which operated on the Magento platform and supported over 10000 product skus. - Marketing strategy mix included email, social, SEO and affiliate Oversaw creative direction for web and email content, as well as promotional strategy and implementation. - Analyzed site performance and initiated improvements, including merchandising efforts, technical projects, and creative changes. - Initiated social media program A/B testing which led to significant increases in email open rates and click through rates. - Redesigned product's web content making it more effective & in line with its promotion goals. - Analyzed marketing program results on a monthly basis and reported new revenue, profitability, performance vs. target goals and long term impact on customer behavior. - Developed actionable customer segmentation and profiles for improved targeting by designing and leading a comprehensive quantitative survey.
Conducted a wide variety of office work and technical services, including data input, PC operations, filing. Built, refreshed, and managed the client’s websites. Presented improvement plans for operational efficiencies, executed such improvements, and established new business plans.
Taught entry level Japanese classes for foreigners. Taught classes to foreign students for the better understanding of the Japanese culture. Worked as a counselor to mitigate the daily problems of the foreign students. Translated documents between English and Japanese.
Translated technical documents, business documents, and legal documents from Korean to Japanese. Communicated with clients by telephone and E-mail, acted as information source. Facilitated negotiations by eloquent translation and avoiding cultural misunderstandings.