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I am a proactive, accomplished individual who not only has substantial administrative experience at a senior level, but also who has a confident and professional manner with exceptional multi-tasking and organisational skills. I am able to exhibit confidentiality, discretion, tact, diplomacy and professionalism at all times when dealing with clients, other members of staff and senior management. I’m an expert at continuously improving procedures and outcomes by constantly evaluating the work being undertaken and looking for ways to make things more efficient. I’m highly motivated, technologically adept and very knowledgeable in all aspects of office management. I possess a proven ability to help managers make the best use of their time by dealing with their secretarial and administrative tasks. I have a thorough and precise approach to projects which has yielded excellent results to date. I am experienced at working to tight deadlines and under considerable pressure and I take pride that I am friendly and approachable with excellent interpersonal and customer relation skills. I am ready and qualified for the next stage in my career and looking for a suitable position with an ambitious company.
Duties • Overseeing the smooth and efficient running of all aspects of the office. • Liaising with couriers, dispatch teams and managing the post in and out. • Assisting in the co-ordination of all recruitment activity. • Establishing stationary requirements for the office. • Overseeing the payroll function to ensure it is complete, accurate and timely. • Processing of rota for payroll on a monthly basis. • Actively working to promote equal opportunities and diversity. • Identifying the training and development needs of staff. • Arranging conference calls for senior managers. • Coordinating company events including lunches, teambuilding, celebrations and after work parties. • Implementing company policies and ensuring employee compliance. • Recommending changes in office practices and procedures.
Duties: • Provided business clients with efficient support - Via phone calls, emails and in-person requests. • Installed software, configured and tested customer PC’s. • Worked closely and effectively with vendors to replace/repair defective hardware and software. • Instructed and trained end-users regarding computer literacy. • Collaborated with company staff to optimize working environment and customer service. • Ran routine phone troubleshooting and configuration. • Trained sales-department staff and guided them in helping clients select the right product. • Collected information through client phone calls to identify and report product problems.
Business Studies C English. B CLAIT. Pass Religion. C Science C I.T. Merit = 2xBs Maths. C
I won an award for best graphic poster created in my year.