About me
A knowledgeable Technical Writer with six years of experience in the software industry, documenting innovative technology in the Sports and Entertainment world and the Health and Social Care sector.
My experience includes writing proactive, helpful, and informative user-friendly content for internal and external use. Focussing on creating and maintaining target written documentation and release notes, hosted on open source Help Centres, along with clear and concise product copy.
Graduated with a 2:1 Bachelor of Arts Hons Degree in English and Media Arts from St Mary's University, Twickenham, in 2014.
Work history
Technical Writerdeltatre
London, United KingdomFull Time
My responsibilities include:
- Creating and maintaining open sourced self-service Help Centres for both AXIS and DIVA (used both internally and externally)
- Working alongside the development team to produce product documentation and release notes
- Auditing pre-existing documentation platforms to create a single source of truth
- Migrating and updating existing documentation
- Creating product copy
O
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Technical AuthorOLM Systems
- Teddington, United KingdomFull Time
My responsibilities included:
- Creation and maintenance of product documentation
- Creation and maintenance of Digital Adoption Platform (on-screen onboarding)
- Working alongside the development team to produce product release notes
- Creating product White papers for tenders
- Migrating and updating existing documentation
Skills
- Documentation
- Product Copy