A confident professional with excellent organisational, business administration and office management skills, I offer an employer a versatile and enthusiastic worker who works hard to contribute and achieve success. A fast learner with the ability to take on high levels of responsibility, I am now looking for a suitably challenging and rewarding role within office support.
Assisting BAUS and events team during the World Congress of Endourology (WCE) • Efficiently ran the accreditation desk • Communicating event and general information to UK and International delegates • Collating event material and packs • Distributing Oyster Cards using a sign out system • Providing assistance entering on the day registrations; I supported a BAUS colleague who took conference payments – this sped up the process and queues • Guiding delegates to the e-poster and technical teams • Scanning badges during workshop sessions
As part of the TUC Annual Conference team and run up to the event, I led and supported colleagues with the online registration process. This included: • Supporting colleagues, unions and general public with the registration process • Registering staff, VIPs, union delegates, union visitors and others • Monitoring and approving records • Answering general queries and providing assistance to “all” by email and telephone • Dealing with conference payment working by closely with the Finance Department and creating a system to monitor payments • Liaising with our supplier to print and distribute badges • I set up and ran the accreditation office at TUC Annual Congress in Brighton • I delegated and managed roles whilst ensuring final sign off was passed by myself and a senior member from a union – if necessary • Receiving on the day conference payments, recording and setting up invoices • With care and attention refusing entry to the TUC Congress, working closely with TUC stewards and venue centre staff • I acted as a point of information for staff and conference delegates • Packing up the accreditation office, equipment and diaply material and, labeling for collection for courier. • Event evaluation and lessons learned
Work experience opportunity to work alongside Block9 and crew at Glastonbury Festival as a artist liaison. Festival preparation: • Preparing artist accommodation and special requests • Organising welcome packs that included: Artist signage, festival and crew bar accreditation, Block9 and Glastonbury Festival Programme, meal and drink tokens. • Updating Block9 programmes and printing copies for production office. • Updating Artist Logistics spreadsheet and referring to spreadsheet on artist arrivals. Live Event • Working closely with Artist Liaison Manager and Block9 on site drivers, providing regular updates of completed tasks, and handing over welcome packs • Greeting artists on arrival at the production office and escorting artists to their accommodation • Communicating clear information on artists schedules, performance and general site information. • On standby to provide assistance during the festival • Locking away artist equipment in a secure unit - labeling correct details • Taking artist to be sound checked in one of the three venues, handing artists over to sound technicians • I provided support in the production office. I answered general queries and provided information; I radioed for Block9 staff, location of Block9 staff and answers. I signed out equipment, keys for plants and vehicles. I helped the production assistants with daily tasks.
For experience only. Working evening, weekends and match days in a diverse community pub, serving beverages and food. I am till trained and at ease with card and cash payments. I built rapport with customers in a friendly and professional manner. I kept the bar, floor and outside areas clean. As a team I supported monthly sale targets, replenished stock and helped coordinate and display themes inside the pub.
Event planning and coordination, and administrative support including: PA to the Director and Administrator to the Strategy and Service teams. • Arranging events such as: conferences, seminars, exhibitions and board meetings • Exhibition and conference: layout and design • Creating event themes and USP • Coordinating and supporting colleagues with event organisation e.g. date/time and location • Sourcing venues, catering suppliers and couriers • Working within a budget and to event timelines • Inviting speakers and liaising with attendees, staff and 'others' • Creating flyers and event branding • Advertising events using social media and mail distribution lists • Collating material and event packs • Organising the on the day logistics, event set up, registration and preparing facilitators guide • Risk Assessment • Event evaluation and report and lesson learned Administration and PA • Diary management; arranging and scheduling appointments and conference calls • Ensuring Outlook schedules are accurate and up to date • Dealing with incoming email and post, often corresponding on behalf of the Director • Meeting and greeting visitors at all levels of seniority • Organising hospitality/catering for visitors • Organising and attending meetings and ensuring the manager is well prepared for meetings • Minute taking: board and team meetings • Electronic communication and content upload: Internet, Intranet and Websites • Building working relationships to provide clear communication, quick and collaborative working • Arranging travel, hotel and transportation in the UK and Internationally. Keeping up to date with travel disruptions and providing alternative solutions • Raising purchase orders and submitting invoices, BAC payments and recording expenses; I’m adept in using an electronic finance system • Preparing PowerPoint presentations and Data Entry (Access and Excel) • Knowledge and application skills (Salesforce, Eventbrite and Mail Chimp)
Completing my NVQ Levels 2 and 3, City and Guilds in Business and Administration. Working closely with the Organisation and Services Department (OSD) and teams with daily administrative tasks, event organisation and delivery.
Workshop included: set design, programming, site & production, branding, marketing, social media, advancing & logistics, sponsorship and live event management. The course was led by Block9, The Roundhouse and producers of Bestival.
Diploma covered: marketing and experiential marketing, budgeting, planning, creative concepts, coordinating and events management, production, health and safety and event risk, public relations, sustainable events and pitching and presenting. My final project, we created a launch event promoting Beacon Technology; we planned and marketed our event, delivering a pitch and presentation to a client, complete with supporting documents such as: mood board, event document and budget plan. I have been awarded a Merit for our overall project and exam.