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Zoe Mukendi

PR assistant

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Skills

  • Commincation
  • Fluent French
  • Fluent Spanish
  • Conversational Portuguese
  • Verbal Communication
  • Emotional Intelligence
  • Commercial Awareness
  • Analysis and Research
  • Teamworking
  • Time Management

Work history

Currently

Sales Assistant

& Other Stories

Jun 2017
  • London, United Kingdom
  • Full Time
  • Received excellent customer feedback. Adaptability, worked in a different and fast-paced environment, and keeping up to date with the latest trends. Time-management, completed tasks in a designated time frame. Multi-tasking skills, handling multiple customer requests simultaneously. Efficiency, handling monies. Organisation skills, arranging, rearranging and replenishing stock.

2017

Sales Assistant

Dune London

Sep 2016 - Apr 2017
  • Birmingham, United Kingdom
  • Full Time
  • Exceeded sales targets. Received personalised excellent customer feedback. Significantly improved communication skills, through building rapports with customers. Assisted the training of new colleagues. Gained the ability to problem solve and think on my feet. Supervised cash handling, debit and credit transactions. Effective time management skills, through balancing work and university simultaneously.

2016

Admissions Team Member

Zoological Society of London

May 2013 - Aug 2016
  • London, United Kingdom
  • Full Time
  • Exceeded sales targets as a team. Overcame language barriers Maximising revenue for the charity by proactively up-selling. Explaining and informing visitors of the purpose of Gift Aid and donations. Handling sensitive personal information. Taking care of security and accuracy of all cash handling. Implementing different ways to promote brand values and conservation messages.

Education

2017

2:2 Modern Languages BA

University of Birmingham

Oct 2013 - Jul 2017
  • Birmingham, United Kingdom
  • Self management, worked effectively without direction; organised work and managed time and resources effectively. Languages, acquired written and spoken fluency in three European languages. Intercultural awareness, through studying language, literature, culture, society and through my year abroad in Quebec, Canada. Flexibility, grew confidence in exploring different approached and exercising responsibility and initiative. Gathered, assessed and interpreted information. Communication skills, writing clearly and effectively, using appropriate language. Communicating clearly, fluently and confidently both in oral and written forms in languages other than English. Critical analysis, researched and critically evaluated texts, formation and arguments.