Zoe Mukendi

Project Manager

  • LevelJunior
  • LocationLondon, United Kingdom
  • AvailabilityLocked Pro Plan feature
  • ProfessionsSocial Media Coordinator - Event Assistant - Project Manager
  • Alex Owen
  • Tamima Yeasmin
  • David Löwe
Connections

Skills

  • Commincation
  • Fluent French
  • Fluent Spanish
  • Conversational Portuguese
  • Verbal Communication
  • Emotional Intelligence
  • Commercial Awareness
  • Analysis and Research
  • Teamworking
  • Time Management

Companies I’ve worked with

View all
  • &

    & Other Stories

    • D

      Dune London

      • S

        Skinnydip London

        • T

          The Zoological Society of London

          Work history

          Currently

          Project Manager

          GLG Communications

          Oct 2018
          • Montreal, Canada
          • Full Time
          • Coordinate internal resources and third parties/vendors for the flawless execution of projects. Ensure that all projects are delivered on-time, within scope and within budget. Developing project scopes and objectives, involving all relevant stakeholders and ensuring artistic feasibility. Ensure resource availability and allocation. Develop a detailed timeline to track progress. Measure project performance using appropriate systems, tools and techniques. Report and escalate to management as needed. Manage the relationship with the client and all stakeholders. Establish and maintain relationships with third parties/vendors. Create and maintain comprehensive project documentation.

          2018

          PR & Marketing Intern

          Kyi Kyi

          Jul 2018 - Oct 2018
          • Montreal, Canada
          • Internship
          • Blogger outreach. Planning social media strategies across multiple social media platforms. Planning and create Instagram stories, videos and photo content Increasing brand awareness, engagement, and social media presence. Refining a voice of the brand. Modifying the company website. Tracked competitor and industry news. Utilizing social media platforms in order to reach out to content creators and build relationships.

          2018

          May 2018 - Jun 2018
          • London, United Kingdom
          • Internship
          • Curating a guest list for events. Gifting bloggers. Co-planning events for the company. Participating in weekly staff meetings. Utilizing social media platforms in order to reach out to influencers and build relationships.

          2018

          Customer Service Representative

          Skinnydip London

          Oct 2017 - May 2018
          • London, United Kingdom
          • Full Time
          • Improved my etiquette on different communication platforms. Commended for initiative, intense customer focus and going above and beyond. Successfully diffused customer situations and conflicts. Learnt how to carry out administrative tasks. Liaising with other departments in order to improve the customers shopping experience. Gained a high competency with Shopify.

          2017

          Sales Assistant

          & Other Stories

          Jun 2017 - Oct 2017
          • London, United Kingdom
          • Full Time
          • Received excellent customer feedback. Adaptability, worked in a different and fast-paced environment, and keeping up to date with the latest trends. Time-management, completed tasks in a designated time frame. Multi-tasking skills, handling multiple customer requests simultaneously. Efficiency, handling monies. Organisation skills, arranging, rearranging and replenishing stock.

          2017

          Sales Assistant

          Dune London

          Sep 2016 - Apr 2017
          • Birmingham, United Kingdom
          • Full Time
          • Exceeded sales targets. Received personalised excellent customer feedback. Significantly improved communication skills, through building rapports with customers. Assisted the training of new colleagues. Gained the ability to problem solve and think on my feet. Supervised cash handling, debit and credit transactions. Effective time management skills, through balancing work and university simultaneously.

          2016

          Admissions Team Member

          The Zoological Society of London

          May 2013 - Aug 2016
          • London, United Kingdom
          • Full Time
          • Exceeded sales targets as a team. Overcame language barriers Maximising revenue for the charity by proactively up-selling. Explaining and informing visitors of the purpose of Gift Aid and donations. Handling sensitive personal information. Taking care of security and accuracy of all cash handling. Implementing different ways to promote brand values and conservation messages.

          Education

          2017

          2:2 Modern Languages BA

          University of Birmingham

          Oct 2013 - Jul 2017
          • Birmingham, United Kingdom
          • Self management, worked effectively without direction; organised work and managed time and resources effectively. Languages, acquired written and spoken fluency in three European languages. Intercultural awareness, through studying language, literature, culture, society and through my year abroad in Quebec, Canada. Flexibility, grew confidence in exploring different approached and exercising responsibility and initiative. Gathered, assessed and interpreted information. Communication skills, writing clearly and effectively, using appropriate language. Communicating clearly, fluently and confidently both in oral and written forms in languages other than English. Critical analysis, researched and critically evaluated texts, formation and arguments.